Corporate Communications Officer (Customer)

Abri Group; Eastleigh; On-site; GBP 30,000 - 37,000; Full time

Job summary

Abri Group in the United Kingdom is seeking a Corporate Communications Officer (Customer) to craft content that informs and engages customers. Based across our offices in Eastleigh, Yeovil, Bracknell or London, you will help shape how we share updates about services and how residents can get involved.

Reporting to the Corporate Communications Manager, you will be a creative thinker, organised and collaborative, building strong internal relationships while delivering content across channels,

Qualifications

• Creativity with communications experience.
• Organised and open to new ideas.
• Team player who can build relationships across departments.

Responsibilities

• Create relevant engaging content across multiple channels to inform customers.
• Collaborate with colleagues across the business to shape updates for customers.
• Represent Abri at community events and contribute to communications strategy.

Skills

Content creation

Communication

Storytelling

Collaboration

Organised

Job description

Salary: up to £33,361 per annum depending on experience

Working hours per week: 37

Employment type: Permanent

Your new role

Are you a natural communicator who enjoys creating content that connects with people? We’re looking for a Corporate Communications Officer (Customer) who’s passionate about people and storytelling.

You’ll be part of a friendly, fast-paced team that’s all about making a difference for our customers. Reporting to our Corporate Communications Manager, you’ll also work closely with colleagues across the business to help shape how we share updates with people who live in our communities.

The role is focused on creating relevant and engaging content, through a range of channels, to help keep our customers informed about our services and learn about ways they can get involved.

We’re looking for a creative thinker with communications experience, and someone who’s organised and open to new ideas. We want a team player who can build strong relationships with other departments.

Why work with us?

We’re proud of our culture and the work we do and you’ll be joining a team that’s supportive, ambitious, and genuinely passionate about making a difference. If you’re looking for a role where your voice matters and your work has impact, we’d love to hear from you.

You’ll be based at one of our offices in Eastleigh (SO50 6AD), Yeovil (BA22 8WN), Bracknell (RG12 1RF), or London (W10 5BN). You’ll also be attending customer and community events happening all around our region. We ask that you spend a minimum of three days a week collaborating with colleagues at our offices or events or other touchdown spaces, and the other two days can be worked from at a place of your choosing, whether that's at another of our offices, a cafe or at home.

Who we are

Abri is a large housing provider who own and manage over 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most

We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re reestablishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at www.abri.co.uk.