Corporate Bank Production Control Room Manager

Deutsche Bank AG; Birmingham; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Pension

Private Healthcare

Job summary

Deutsche Bank AG in Birmingham is seeking a Corporate Bank Production Control Room Manager (Assistant Vice President) to strengthen production risk management, resilience and control effectiveness across a global technology environment. The role focuses on incident response, governance, and collaboration with Risk, Audit and business teams.

You will lead production reviews, monitor controls, and drive remediation to improve platform stability and regulatory readiness while supporting a CSR and

Qualifications

• Understanding of technology or operational risk and action-oriented.
• Experience in technology controls, production support, risk governance, or regulatory requirements.
• Strong analytical and problem-solving skills.
• Ability to communicate complex production, technology and risk topics clearly to stakeholders.
• Understanding of business continuity, disaster recovery, and tech resilience.
• Experience in Production Application Support, ITIL/ITSM, incident or problem management.
• Experience using AI tools to enhance productivity while applying responsible data use.

Responsibilities

• Help drive production risk governance by identifying, assessing and tracking technology and operational risks across supported services.
• Monitor control effectiveness and support remediation, risk, audit and regulatory actions through to closure.
• Analyse incidents and resilience issues to identify recurring themes and drive improvements.
• Support business continuity, disaster recovery and resilience testing activities across production.
• Manage daily production reviews, incident and problem management with clear stakeholder communication.
• Contribute to simplifying processes and strengthening controls with data-driven approaches.

Skills

Technology risk

Risk governance

Incident management

Communication skills

Operational resilience

AI tooling

Tools

ITIL

ITSM

Job description

Job Description:

Job Title Corporate Bank Production Control Room Manager

Location Birmingham

Corporate Title Assistant Vice President

Join our Corporate Bank Production Technology Control Room team and play an important role in strengthening production risk management, operational resilience, control effectiveness and platform stability.

Working with colleagues across Technology, Risk, Audit and the wider business, you’ll help identify and manage technology and operational risks, improve controls, support audit and regulatory readiness, and turn lessons from production events into meaningful improvements.

You’ll also have opportunities to support and lead the response to significant production incidents, gaining broad exposure across a complex, globally connected technology environment. This is a great opportunity for someone with a strong production, technology, risk or controls background who enjoys solving problems, working with a wide range of stakeholders and making a tangible difference to the stability and resilience of critical services.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non-contributory pension
• 30 days’ holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Help drive production risk governance by identifying, assessing and tracking technology and operational risks, control weaknesses and emerging themes across supported services
• Work with application and service teams to monitor control effectiveness, identify gaps and support remediation, risk, audit and regulatory actions through to effective closure
• Analyse incidents, operational risk events, service performance and resilience issues to identify recurring or systemic themes and turn lessons learned into practical improvements
• Support operational resilience activities, including business continuity, disaster recovery and component failure testing, helping teams identify and address potential resilience risks
• Support the effective management of production through daily production reviews, incident and problem management, clear documentation and concise stakeholder communication
• Contribute to the continued development of the Control Room by identifying opportunities to simplify processes, strengthen controls and use data and technology more effectively

Your skills and experience

• An understanding of technology or operational risk and an ability to identify issues, assess their significance and work with others to drive appropriate action
• Experience in one or more areas such as technology controls, production support, risk governance, audit, regulatory requirements or operational resilience
• Strong analytical and problem-solving skills, with the curiosity to connect incidents, control issues and service performance to identify underlying themes
• The ability to communicate complex production, technology and risk topics clearly and confidently to a range of stakeholders
• An understanding of operational resilience concepts such as business continuity, disaster recovery and technology resilience
• Experience of Production Application Support Services, ITIL, ITSM, incident management or problem management within a production environment would be beneficial
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

How we’ll support you

• Training and development to help you excel in your career
• Flexible working to assist you balance your personal priorities
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers.

If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on [e-mail] to discuss.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.