Corporate Account Manager

Gallagher; Leicester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the insurance sector seeks to recruit an Account Manager for their Corporate team in Leicester. The ideal candidate will excel in client relationships and account servicing while fostering a collaborative and positive work environment. With a strong emphasis on teamwork and communication, this role provides opportunities for professional development and contribution to client satisfaction. Competitive benefits accompany a rewarding salary package.

Benefits

Minimum 25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance (4x basic salary)

Income protection covering up to 50% of income

Health cash plan or private medical insurance

Volunteering days

Employee stock purchase plan

Family care

Qualifications

• Experience with cross-class commercial/corporate products is ideal.
• Working towards or holding CII qualifications preferred.
• Proven target achievement and compliance within a regulated framework.

Responsibilities

• Create documents for new customers, mid-term adjustments, and renewals.
• Build strong relationships with clients and provide exceptional account servicing.
• Manage insurer and customer queries about policies.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Social skills

Education

GCSE standard or equivalent

Chartered Insurance Institute Qualifications (Cert CII/Dip CII)

Tools

Acturis

Job description

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Overview

We are looking to recruit an Account Manager to join our growing Corporate team based out of our Leicester office. Our Corporate division thrives on a culture of teamwork and collaboration. As an Account Manager, you will have the opportunity to work closely with highly skilled and motivated professionals dedicated to achieving success.

Our team values open communication, mutual support, and a shared commitment to delivering exceptional service to our clients. You will learn from experienced Account Managers and Account Executives who will provide guidance and mentorship. Collaboration is central to our team dynamics, enabling us to achieve greater results and exceed client expectations.

We foster a positive and inclusive work environment where everyone's contributions are valued. Our diverse team brings unique perspectives, creating a rich environment for professional growth. We encourage innovation and are open to new ideas that can enhance our services.

As part of our Corporate team, you will build strong relationships with clients, understand their needs, and provide exceptional account servicing to ensure their satisfaction and long-term partnership.

How you'll make an impact

• Create documents for new customers, mid-term adjustments, and renewals.
• Ensure customer details are accurately recorded and entered into the system promptly.
• Obtain renewal terms, exploring options to provide the best solutions.
• Prepare renewal closings and ensure cover is bound by renewal date.
• Manage insurer and customer queries about policies.
• Confirm cover, process policies, and chase outstanding documentation.
• Handle account queries and credit control matters, highlighting concerns.
• Apply legal and regulatory policies related to internal policies and insurance contracts.

About You

• Experience with cross-class commercial/corporate products is ideal.
• Knowledge of general commercial insurance.
• Working towards or holding Chartered Insurance Institute Qualifications: Cert CII/Dip CII preferred.
• Educated to GCSE standard or equivalent.
• Proven target achievement within a regulated framework and SLA compliance.
• Strong customer service, communication, and social skills.
• Due diligence, process-driven, able to meet deadlines, and organized.
• Highly accurate with attention to detail and initiative.
• Proficient in Acturis.
• Eligible to work in the UK.

Compensation and Benefits

Along with a competitive salary, we offer a range of benefits, including:

• Minimum 25 days holiday plus bank holidays, with options to buy extra days.
• Defined contribution pension scheme with Gallagher contributions.
• Life insurance (4x basic salary, up to 10x).
• Income protection covering up to 50% of income, with options to top-up.
• Health cash plan or private medical insurance.
• Additional benefits: volunteering days, employee stock purchase plan, share incentive plan, critical illness cover, gym discounts, season ticket loan, discount vouchers, family care, and more.