Core Services Delivery Lead

Citizens Advice; Coventry; On-site; GBP 50,000 - 65,000; Full time

Job summary

Citizens Advice is seeking a Core Project Manager to lead the planning, delivery and development of the Core service. The role ensures contractual targets, outcomes and quality standards are met while responding to client needs and organisational priorities.

The manager will lead and support teams, manage budgets and resources, and maintain effective partnerships, working closely with Operations Manager and other coordinators to ensure accessibility, coordination and safe delivery.

Responsibilities

• Lead the planning, delivery and development of the Core service.
• Ensure services meet contractual targets, outcomes and quality standards.
• Manage budgets and resources; lead and support teams.

Job description

Citizens Advice is seeking a Core Project Manager to lead the planning, delivery and development of the Core service. The role ensures contractual targets, outcomes and quality standards are met while responding to client needs and organisational priorities.

The manager will lead and support teams, manage budgets and resources, and maintain effective partnerships, working closely with Operations Manager and other coordinators to ensure accessibility, coordination and safe delivery.