Core Services Manager

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX; Coventry; Hybrid; GBP 33,000 - 44,000; Full time

Job summary

The Core Services Manager in Coventry will lead the planning, delivery and development of the Core service, ensuring contractual targets and quality standards are met while focusing on client needs and organisational priorities.

Working with Operations Manager, Team Leaders, Core Coordinator, Volunteer Coordinator and Quality Manager, you will coordinate teams, manage budgets, and ensure accessible, well-coordinated and safe service delivery. Hybrid working is offered.

Responsibilities

• Lead the planning, delivery and development of the Core service.
• Ensure services meet contractual targets, outcomes and quality standards.
• Manage budgets and resources; maintain partnerships.
• Coordinate with Operations Manager, Team Leaders, Core Coordinator, Volunteer Coordinator and Quality Manager to ensure accessibility, well-coordinated and safe delivery.

Job description

Core Services Manager

Apply before 11.59pm on 19 October 2026.

Job summary

£38 420.00 per annum pro rata

Coventry

Hybrid working

Permanent

37

About the role

Purpose of the Role

The Core Project Manager will lead the planning, delivery and development of the Core service. They will ensure both services meet agreed contractual targets, outcomes and quality standards while responding to client needs and organisational priorities. The manager will lead and support the teams, manage budgets and resources, and maintain effective partnerships. Working closely with the Operations Manager, Team Leaders, Core Coordinator, Volunteer Coordinator and Quality Manager, they will ensure services are accessible, well-coordinated and delivered safely.

We reserve the right to withdraw this job advert early if we find the candidate.

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