Copy of Interior Sales Advisor (32 hours)

OKA Direct LTD; Bath; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Health Cash Plan

Enhanced Maternity Pay

Employee Assistance Programme

Discretionary Bonus Scheme

Discounts via OKA benefits platform

Company pension scheme

Life assurance cover

Free eye tests

Cycle to work scheme

Travel loans

Social events

Online wellbeing centre

Job summary

OKA Direct LTD is recruiting a part-time Interior Sales Advisor (32 hours) for a new concession in Fenwick Kingston. You will deliver an enhanced retail experience with product knowledge, service and enthusiasm for beautiful interiors.

The role reports to the Store Manager and requires flexible weekend availability, a passion for interiors, and proactive customer engagement to drive revenue and store presentation.

Qualifications

• Luxury retail experience, ideally in furniture/homeware
• Outstanding customer service and relationship building
• Strong soft selling and upselling skills
• Good organisation and prioritisation, with a flexible weekend pattern

Responsibilities

• Provide exceptional customer service to OKA customers
• Offer product advice in person and by phone
• Generate and maximise revenue to meet sales targets
• Handle EPOS transactions and related paperwork
• Identify sales opportunities and promote IDS services
• Support store team and maintain presentation standards

Skills

Luxury retail experience

Customer service

Soft selling

Organisational skills

Weekend flexibility

Target-driven

Interiors passion

Creative problem-solving

Brand passion OKA

Job description

Copy of Interior Sales Advisor (32 hours)

We are currently looking to recruit a part-time Interior Sales Advisor (32 hours) to support our Retail Team, based at our brand-new concession inFenwick Kingston.OKAKingston is ourfourthconcession, following the successful introduction of the brand into the renownedFenwicksDepartment Store inNewcastle.

We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager the Interior Sales Assistant is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.

KEY RESPONSIBILITIES

• Provision of exceptional customer service to OKA customers
• Providing advice and guidance on products to customers in person and via phone
• Generating and maximising revenue to meet sales targets
• Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
• Identifying sales opportunities
• Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
• Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office area

ABOUT YOU

• Previous luxury retail experience, ideally within the furniture or homeware sectors
• Passion for providing best-in-class customer service and building lasting customer relationships
• Proven soft selling skills, including link-selling of complimentary products
• Good organisational skills and the ability to prioritise
• Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
• Target-driven
• Keen interest and enthusiasm for beautiful interiors
• A creative, problem-solving spirit
• Passion for the OKA brand

OUR BENEFITS PACKAGE

• 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
• Day off for your birthday
• Health Cash Plan
• Enhanced Maternity Pay
• Employee Assistance Programme
• Eligibility for a discretionary company Bonus Scheme
• Discounts on 60+ UK retailers via My OKA benefits platform
• Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
  

ABOUT OKA

Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.

We inspire people to confidently create a home that reflects their personality, a space where nothing should be too preciousor perfect to be enjoyed with family and friends. British-born, today we have 14stores across the UK – an established Interior Design and Trade business, a mail-orderserviceand athriving website.