Conveyancer / Case Handler

PLS Solicitors; Liverpool; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

6-month onboarding program

Uncapped quarterly bonus (£7k+ when on

Study support

Career progression

22 days holiday, increasing with year

Job summary

PLS Solicitors is seeking a Conveyancer / Case Handler for Residential and New Build teams. This hybrid role will involve managing a varied caseload and liaising with clients, developers and solicitors from instruction to completion.

You will review documents, maintain CMS records, and drive excellent client service while meeting exchange targets. The role suits experienced conveyancers seeking growth in a supportive firm.

Qualifications

• Experience supporting conveyancing transactions.
• Hands-on Source of Funds checks.
• Writes reports for searches and sale enquiries.
• Strong communication and relationship-building.
• Excellent telephone manner and ability to explain conveyancing process.
• Organised, detail-oriented and solutions-focused.
• Familiar with case management systems (Proclaim a plus).
• Passionate about delivering great service and achieving results.

Responsibilities

• Manage a caseload of Residential or New Build transactions from start to finish.
• Liaise with clients, developers, solicitors, and stakeholders to ensure seamless communication.
• Prepare and review legal documents and correspondence.
• Maintain accurate and up-to-date records on CMS.
• Provide exceptional customer service and address queries promptly.
• Work to exchange and revenue targets with a focus on five-star client feedback.

Skills

Conveyancing experience

Communication skills

Relationship-building

Organised

Source of Funds checks

Case management

Tools

Proclaim CMS

Job description

Conveyancer / Case Handler - Residential & New Build Teams

Location: Altrincham, WA14 5UW, or Liverpool, L3 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)

Hours: Full-time, Mon-Fri, 9:00-17:00

Salary: up to £30k base + competitive uncapped bonus (£7k+ once established)

Join our supportive, sociable and ambitious conveyancing teams as a Case Handler. We have opportunities available within both our Residential and New Build departments. You'll manage your own varied caseload of conveyancing transactions from instruction to completion - with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working.

What You'll Do:

• Manage a caseload of Residential or New Build transactions from start to finish
• Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication and (for New Build Case Handlers) building strong relationships with developers through excellent service.
• Prepare and review legal documents and correspondence.
• Maintain accurate and up-to-date records of all transactions on our CMS.
• Provide exceptional customer service, promptly addressing client queries/concerns.
• Work to exchange and revenue targets with a focus on five-star client feedback

What We're Looking For:

• Experience supporting conveyancing transactions - we are open to applications from experienced Case Handlers, Conveyancing Assistants looking to step up, those from Estate Agent/Mortgage backgrounds with a good understanding of the conveyancing process.
• Hands-on experience with:
• Source of Funds checks (reviewing bank statements, conducting checks directly)
• Searches and sale enquiries (confident in writing up reports, not just ordering)
• Strong communication and relationship-building skills
• Excellent telephone manner - confident in explaining the conveyancing process to clients and building and managing relationships with developers
• Organised, detail-oriented, and solutions-focused
• Familiar with case management systems (Proclaim a plus)
• Passionate about delivering great service and achieving results

What You'll Get in Return:

• A supportive, structured 6-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework - giving you the tools, confidence, and hands-on support to thrive from day one.
• Competitive quarterly bonus: our case handlers typically earn an average of £7-10k p/a once established, bonus is uncapped and based on your personal performance
• Study support options (employer-funded after 12 months) and ongoing training
• Long-term development opportunities and progression pathways into senior roles
• 22 days holiday (rising by 1 day for each year of service up to 25) + Bank Holidays, with buy/carry over options
• Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car)
• Extras: free conveyancing, mortgage advice, staff discounts

Why PLS?

We're a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark.

Please note: We do not accept unsolicited CVs from agencies. We are not bound by any terms and conditions in relation to unsolicited profiles submitted without prior agreement