Conveyancer / Case Handler

PLS Solicitors; Altrincham; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Onboarding programme

Uncapped quarterly bonus £7k+ once E

Study support

Job summary

PLS Solicitors is seeking a Conveyancer / Case Handler for Residential & New Build teams in Altrincham/Liverpool, hybrid after an initial office period. You will manage diverse conveyancing caseloads, liaising with clients and developers, and handling document preparation and CMS records.

Your role emphasizes delivering outstanding service, with onboarding support and a competitive bonus structure. 9–5 hours, 2 days in office, 3 days WFH, with salary up to £30k base plus uncapped bonus

Qualifications

• Experience supporting conveyancing transactions.
• Hands-on experience with Source of Funds checks.
• Searches and sale enquiries (confident in writing up reports).
• Strong communication and relationship-building skills.
• Excellent telephone manner and ability to explain conveyancing processes to clients.
• Organised, detail-oriented, and solutions-focused.
• Familiar with case management systems (Proclaim a plus).
• Passionate about delivering great service and achieving results.

Responsibilities

• Manage a caseload of Residential or New Build transactions from start to finish.
• Liaise with clients, developers, solicitors, and other stakeholders for seamless communication.
• Prepare and review legal documents and correspondence.
• Maintain accurate records on our CMS.
• Provide exceptional customer service and address client queries promptly.
• Work towards exchange and revenue targets with a focus on five-star feedback.

Skills

Conveyancing experience

Source of Funds checks

Searches & enquiries

Communication skills

Relationship building

Telephone manner

Organised

Case management systems

Tools

Proclaim

Job description

Conveyancer / Case Handler – Residential & New Build Teams

Location: Altrincham, WA14 5UW, or Liverpool, L3 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)

Hours: Full-time, Mon–Fri, 9:00–17:00

Salary: up to £30k base + competitive uncapped bonus (£7k+ once established)

Join our supportive, sociable and ambitious conveyancing teams as a Case Handler. We have opportunities available within both our Residential and New Build departments. You'll manage your own varied caseload of conveyancing transactions from instruction to completion – with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working.

What You’ll Do:

• Manage a caseload of Residential or New Build transactions from start to finish
• Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication and (for New Build Case Handlers) building strong relationships with developers through excellent service.
• Prepare and review legal documents and correspondence.
• Maintain accurate and up-to-date records of all transactions on our CMS.
• Provide exceptional customer service, promptly addressing client queries/concerns.
• Work to exchange and revenue targets with a focus on five-star client feedback

What We’re Looking For:

• Experience supporting conveyancing transactions – we are open to applications from experienced Case Handlers, Conveyancing Assistants looking to step up, those from Estate Agent/Mortgage backgrounds with a good understanding of the conveyancing process.
• Hands-on experience with:
• Source of Funds checks (reviewing bank statements, conducting checks directly)
• Searches and sale enquiries (confident in writing up reports, not just ordering)
• Strong communication and relationship-building skills
• Excellent telephone manner - confident in explaining the conveyancing process to clients and building and managing relationships with developers
• Organised, detail-oriented, and solutions-focused
• Familiar with case management systems (Proclaim a plus)
• Passionate about delivering great service and achieving results

What You’ll Get in Return:

• A supportive, structured 6-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework - giving you the tools, confidence, and hands‑on support to thrive from day one.
• Competitive quarterly bonus: our case handlers typically earn an average of £7-10k p/a once established, bonus is uncapped and based on your personal performance
• Study support options (employer-funded after 12 months) and ongoing training
• Long-term development opportunities and progression pathways into senior roles
• 22 days holiday (rising by 1 day for each year of service up to 25) + Bank Holidays, with buy/carry over options
• Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car)
• Extras: free conveyancing, mortgage advice, staff discounts

Why PLS?

We’re a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark.