Convenience Store Manager — Customer Experience Leader

Sainsbury's Supermarkets Ltd; Goring-by-Sea; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Private Healthcare

Interest free car loan

Annual bonus scheme

Discount card 10%+ (Sainsbury’s)

Pension – employer match

Job summary

Sainsbury's Supermarkets Ltd is seeking a Store Manager for the West Sussex convenience store. You will be responsible for the end-to-end operation, leading Customer and Trading Managers, and ensuring strong financial and customer outcomes in a busy retail environment.

You'll plan ahead for trading activity, use data to drive decisions and coach teams to deliver excellent service while maintaining safety and compliance standards.

Qualifications

• Experience leading an operation with accountability for customer, financial and organisational outcomes.
• Ability to role-model service and business values through teams and colleagues.
• Data and insight informed planning to improve performance and customer experience.

Responsibilities

• Manage store operations with accountability for customer, financial and safety outcomes.
• Lead and develop Customer and Trading Managers and shop teams.
• Plan for upcoming trading activity and respond to issues from today to six months ahead.
• Ensure compliance with safety, legal and HR policies; handle employee relations with care.
• Drive consistent, high-quality customer experiences and store performance.

Skills

Leadership

Customer service

People management

Data driven

HR policies

Job description

Sainsbury's Supermarkets Ltd is seeking a Store Manager for the West Sussex convenience store. You will be responsible for the end-to-end operation, leading Customer and Trading Managers, and ensuring strong financial and customer outcomes in a busy retail environment.

You'll plan ahead for trading activity, use data to drive decisions and coach teams to deliver excellent service while maintaining safety and compliance standards.