Control Room Team Leader

hitachi; Swindon; On-site; GBP 77,000 - 94,000; Full time

Job summary

Hitachi Rail in Swindon is seeking a Senior Maintainer Control Room Manager to oversee the control room operations, ensuring trains are maintained, serviced and cleaned to the highest standards. This role covers days, nights and weekend shifts and requires strong leadership and operational knowledge to keep passengers moving.

You will manage fleet planning, coordinate maintenance partners and use SAP MM systems to drive reliability and on-time performance.

Qualifications

• Sound knowledge of railway operations and regulatory compliance.
• Technical understanding of traction and rolling stock.
• Strong leadership and management experience.
• Vocational engineering qualifications and experience.
• Management training or equivalent experience.

Responsibilities

• Oversee the smooth running of the control room and fleet maintenance.
• Manage control room operations and support teams.
• Plan fleet maintenance, servicing and cleaning per contract.
• Coordinate with maintenance depots and inspections.
• Lead and develop Maintenance Controllers and Inspectors.
• Liaise with Hitachi and external personnel to fulfill duties.
• Deputise for the Fleet Delivery Manager when required.

Skills

Railway operations knowledge

Traction & rolling stock

Leadership experience

Competence licences

Education

Vocational engineering qualifications

Management training

Tools

Word

Excel

Equinox

Genius

Trust

P2

Job description

Location: Swindon, Wiltshire, United Kingdom

Job Schedule: Full time

Remote: No

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.

Job Description

Your New Role

£79,677 + 15% shift allowance

Permanent Contract

Days & Nights shift

In this position, you'll oversee the smooth running of our control room, ensuring our fleet is maintained, serviced, and cleaned to the highest standards. You'll play a key role in keeping our trains on track and our passengers moving. If you have management experience, fantastic - but if you're looking to take the next step in your career and have strong technical and operational knowledge, we'd love to hear from you.

Please note: This is a shift-based role covering days, nights, and weekends - perfect for someone who thrives in a dynamic environment.

What you'll be doing

• Undertake the role of "Maintainer Control Room Contact" on a shift basis as set out in the TSA Contract.
• Responsible on a shift basis for the ongoing management of the Hitachi control room operations and support teams located in the operational control room.
• Management of fleet planning and all operational interfaces at the Great Western Integrated Control Centre. Co-ordinating the deployment of technical riding inspectors and station based technicians.
• Line management, supervision and support of the Maintenance Controllers and Technical Riding Inspectors.
• Working closely with the associated maintenance depots - Production of the short and long term maintenance plan to ensure class 800 fleets are maintained, servicing and cleaned in line with contractual requirements to include:- Utilisation of Hitachi`s SAP Maintenance Management Systems
• Planning all exams, servicing and cleaning requirements back to the appointed depot
• Monitoring fleet status using remote diagnostic data and planning train to depot accordingly
• Planning fleet modification requirement back to depot to meet the required completion KPIs
• Accountable for planning outstation attendance and rectification
• Ensuring that any CBM requirements are planned back to depot to meet reliability targets
• Recording and planning rectification of damage and vandalism as required
• Proactive materials and staff planning in conjunction with the associated maintenance depots.
• Planning customer requirements such the operator's performance improvement plan and CCTV data extraction
• Adherence and management of the train performance regime.
• Availability of train fleet and utilisation of spare trains.
• Capturing in service maintenance requirements and planning accordingly
• Access and maintenance of records to include control room logs, maintenance management system and remote train diagnostics.
• Recording of KPI failures on KPI scorecards though the associated I.T. Systems and control room log
• Ensure the maintenance Controllers document and record all control room activities and processes required to support the customer passenger service.
• Develop professionally and support good working relationships with all stakeholders.
• Personal development plans for all direct reports.
• Learn new skills in accordance with Hitachi's new business demands as required.
• Undertake competency assessment in line with the customers and Hitachi's requirements.
• Liaise with Hitachi and external personnel as required to complete the duties of the post.
• Deputise for the Fleet Delivery Manager or Maintenance Controller as required
• Other duties and instructed by the line manager.
• Other responsibilities relevant to the role based on localised requirements

About you

Essential

• Licences / Competences
• Sound knowledge of railway operations
• Technical understanding of traction and rolling stock
• Strong leadership and management experience

Qualifications

• Vocational engineering qualifications and experience
• Management training qualifications or equivalent experience

Behavioural

• Sound knowledge of, and compliance to rules and regulations
• Good written and verbal communication skills
• Able to represent Hitachi in a professional manner at all times
• Good team worker and able to build relationship with other stakeholders

Desirable

• Licences / Competences
• Intermediate IT skills - typically Word, Excel, Equinox
• Pervious experience of using Genius, Trust, P2, is desirable but not essential
• Pervious experience of working in operational railway control rooms would be advantageous

What we offer

We value the importance of all of our employees, if you would like to join our fantastic organisation you could be en