Train Presentation Supervisor

Hitachi; West of England; On-site; GBP 43,000 - 47,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Private medical insurance

Personal accident insurance

Income protection

Group life insurance

Employee assistance

Job summary

Hitachi Rail UK Limited is seeking a Train Presentation Supervisor based in Bristol at Stoke Gifford Train Maintenance Centre. This permanent role involves managing KPI delivery for Class 800 IEP rolling stock, overseeing cleaning teams and ensuring safety compliance on the Intercity Express Program.

You will lead and train staff on KPI processes, maintain records in SAP, and collaborate with production to meet presentation standards while working a rotating night shift.

Qualifications

• Experience in delivery of service quality and audits.
• Good written and verbal communications skills; report writing.
• Good knowledge of Microsoft Office products (Word, Excel).
• Understanding of health and safety requirements in a working environment.
• Manage resources to ensure HR policy compliance including recruitment, staff performance, training and appraisals.
• Experience with equal opportunities and CSR policies.

Responsibilities

• Deliver and record KPI inspections as per contract.
• Support KPI assessments and audits.
• Produce KPI reports for Operations Management.
• Maintain KPI records in SAP and other systems.
• Coordinate with production teams to meet train presentation standards.
• Oversee cleaning services and cleaners on site.
• Monitor teams to ensure duties completed and safety standards followed.
• Develop and maintain procedures for on-site cleaning, grounds and waste services.
• Ensure licenses and certificates are available for audit.

Skills

Experience in service quality

Audits

Communication skills

MS Office

Health and safety knowledge

HR policy compliance

Team management

Education

Previous management experience

Tools

SAP

Microsoft Office

IT systems

Job description

Location:

Bristol, Avon, United Kingdom

Job ID:

R0129503

Date Posted:

2026-09-07

Company Name:

Hitachi Rail UK Limited

Profession (Job Category):

Other

Job Schedule:

Full time

Remote:

No

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description

HitachiRail is looking for an enthusiastic self-motivated Train Presentation Supervisor who thrives in a fast-paced environment and is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Bristol at Stoke Gifford Train Maintenance Centre**.

Salary: £35,573
15% Shift allowance

£3000 Location allowance
Permanent contract

In this exciting role, you will be responsible to maintain and improve the quality and delivery of train presentation operations on our fleet of Class 800 rolling stock for the Intercity Express Program on the GWR West Main Line. This is a permanent role working on a rotating night shift basis.

Specifically, you will be responsible for the following deliverables:

• Conduct and record daily KPI inspections in accordance with IEP contract (App A to Part C of Sch 6).
• Support internal and external KPI assessments and audits.
• Produce daily and periodic KPI reports for Operations Management team
• Maintain KPI records in SAP and wider business systems
• Work closely with Production teams to deliver allocated sets at the required train presentation standard, including the rectification of train presentation related defects.
• Oversee the delivery of cleaning services, cleaning operatives and cleaning contractors
• Monitor train presentation teams to maintain standards and completion of assigned duties (including contractors).
• Responsible for control and distribution of cleaning material ensuring stock rotation and safety in storage.
• Take responsibility for developing and maintaining the procedures, systems and resources necessary for delivering cleaning, grounds and waste services on site
• Ensure all statutory Safety, Health and Environmental licences/certificates relevant to areas of responsibility are available on site for audit and review
• Conduct individual and collective KPI training and education.
• Ensure all statutory, health and safety and environmental licences, certificates and documentation relevant to areas of responsibility are available on site for audit and review
• To be aware of and actively promote and implement Hitachi’s ethos, culture and values.
• To be involved in Hitachi Rail Europe’s staff development and training and participate in PDP procedures.
• Provide input on performance reviews and disciplinary issues.
• To undertake any other reasonable duties and responsibilities as may be required.

About you

Required Skills/ Knowledge

• Experience in delivery of service quality and audits.
• Good written and verbal communications skills. Good report writing skills necessary
• Good knowledge of Microsoft Office Products, word, excel.
• An understanding of health and safety requirements of a working environment
• Manage resources to ensure compliance with HR policies and procedures including but not limited to recruitment, staff performance, training, development and appraisals.
• Experience of and commitment to the effective implementation of equal opportunities and CSR policies.
• Ability to communicate effectively both orally and in writing

Education/Qualifications

• Previous management experience

Behavioural

• Excellent team management and good communication skills and effective customer service approach
• Able to represent Hitachi in a professional manner at all times.
• Commitment to working as part of a team.

Desired Skills (not essential)

• Knowledge and experience of heavy industrial vehicle cleaning practices.
• SAP and IT experience
• IOSH
• Management of Subcontractors

What we offer

We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to:

• Competitive salary
• 25 days holiday
• Pension scheme with contributions up to 9%
• Private medical insurance
• Personal Accident insurance
• Group Income protection
• Group Life Insurance
• Employee Assistance Programme

We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.