Control Room Shift Lead — Automated Distribution

GXO Logistics, Inc.; Burnley; On-site; GBP 37,000 - 45,000; Full time

Benefits offered by this job

Night shift allowance

23.5 days annual leave

Company sponsored pension scheme

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits discounts

Cycle to work scheme

Cashback cards

Saving scheme

Job summary

GXO Logistics, Inc. is launching a new distribution site in Burnley and seeks an experienced Control Room Shift Manager to lead a fast-paced, highly automated operation. You will oversee workflow, coordinate with operations and engineering, and drive performance from day one.

This full-time role offers a 4 on/4 off shift pattern, with a salary up to £40,580 per year plus benefits. You will lead a team, monitor automation, and ensure service levels while building a high-performing site.

Qualifications

• Previous leadership experience within a warehouse control room
• Experience managing workflow, planning activities or operational priorities within a fast-paced setting
• Strong systems knowledge and confidence working with WMS and operational technology
• Outstanding communication skills with the ability to influence and engage stakeholders

Responsibilities

• Lead and develop the Control Room team, creating a culture of accountability, collaboration and continuous improvement
• Oversee the release and prioritisation of work across the operation to ensure customer service and operational targets are achieved
• Manage and monitor automation performance, ensuring issues are identified, escalated and resolved
• Act as the key link between Operations, Engineering and support functions, coordinating responses to operational challenges and downtime
• Use operational data and system information to identify trends, improve workflow and drive performance

Job description

GXO Logistics, Inc. is launching a new distribution site in Burnley and seeks an experienced Control Room Shift Manager to lead a fast-paced, highly automated operation. You will oversee workflow, coordinate with operations and engineering, and drive performance from day one.

This full-time role offers a 4 on/4 off shift pattern, with a salary up to £40,580 per year plus benefits. You will lead a team, monitor automation, and ensure service levels while building a high-performing site.