Shift Operations Manager

GXO Logistics, Inc.; Burnley; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Company pension

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits platform

Cycle to work scheme

High street discounts & saving scheme

Job summary

GXO Logistics, Inc. is launching a new distribution site in Burnley. We are seeking a Shift Operations Manager to build the operation from day one, lead frontline leaders, and drive safety, performance and customer service in a fast-paced environment.

You will oversee a large operational area, shape a high-performing culture, and deliver KPIs while developing talent and ensuring service excellence. This is a full-time, permanent role with a 4 on/4 off shift pattern; hours are to be confirmed.

Qualifications

• Proven operational leadership experience within logistics, warehousing, e-commerce or distribution.
• Strong people management skills with the ability to motivate, coach and develop teams.
• Experience delivering against KPIs, labour plans and productivity targets in a fast-paced environment.
• A proactive approach to problem solving, with the ability to analyse data and drive improvements.
• Excellent communication and stakeholder management skills, with the confidence to influence at all levels.

Responsibilities

• Lead and inspire Team Managers and operational colleagues to deliver outstanding performance and service.
• Drive a strong safety-first culture, ensuring compliance with all Health, Safety and Environmental standards.
• Deliver operational KPI, productivity, quality and budget targets while maintaining exceptional service levels.
• Identify opportunities for continuous improvement and implement solutions that enhance efficiency and performance.
• Develop, coach and support your leadership team, creating a culture of engagement, accountability and succession planning.

Skills

Operational leadership

People management

KPI delivery

Data analysis

Communication

Job description

Do you want to help launch a brand-new GXO operation and play a key role in building a high-performing team from day one? Can you inspire, develop and lead large operational teams to deliver outstanding results in a fast-paced distribution environment? Are you looking for an opportunity where your ideas, leadership and operational expertise will directly shape the future success of a new site? If so, we would love to hear from you

Here at GXO, exciting things are happening! We're delighted to announce the expansion of our Fashion & Apparel operations with the launch of our newest distribution site in Burnley (BB10). This site is being brought back to life and will become a key part of our growing UK network. As a Shift Operations Manager, you'll have a unique opportunity to help build a successful operation from the ground up, creating a high-performing culture, developing future talent and delivering exceptional service from day one.

Working alongside a talented leadership team, you'll take ownership of a large operational area, driving safety, performance, engagement and continuous improvement while ensuring the highest standards of customer service and operational excellence. This is an exciting opportunity for an experienced leader who thrives on challenge, enjoys building teams and wants to make a lasting impact. The responsibilities align with leading a fast-paced distribution operation, managing frontline leaders, driving KPIs, safety and continuous improvement.

This is a full time, permanent, position working a shift pattern of 4 on and 4 off on either on fixed days or nights shift, hours to be confirmed

Pay, benefits and more:

We’re looking to offer a salary of up to £40,000.00 per annum, and 23 days annual leave (inclusive of bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Lead and inspire Team Managers and operational colleagues to deliver outstanding performance and service
• Drive a strong safety-first culture, ensuring compliance with all Health, Safety and Environmental standards
• Deliver operational KPI, productivity, quality and budget targets while maintaining exceptional service levels
• Identify opportunities for continuous improvement and implement solutions that enhance efficiency and performance
• Develop, coach and support your leadership team, creating a culture of engagement, accountability and succession planning

What you need to succeed at GXO:

• P roven operational leadership experience within logistics, warehousing, e-commerce or distribution
• Strong people management skills with the ability to motivate, coach and develop teams
• Experience delivering against KPIs, labour plans and productivity targets in a fast-paced environment
• A proactive approach to problem solving, with the ability to analyse data and drive improvements
• Excellent communication and stakeholder management skills, with the confidence to influence at all levels

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.