Control Room Security Operator – CCTV & Life-Safety

Carlisle Support Services; Greater London; Hybrid; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Flexible wages access

Structured career development

Quality kit and uniform

Fully funded SIA training

Job summary

Olympia is seeking a Security Operations Centre Operator to join the estate's control room, monitoring CCTV, alarms, and access control to ensure safety for visitors, tenants, and staff.

The role requires a calm, professional approach with clear decision-making in fast-moving environments and experience in CCTV or control room operations. SIA CCTV licence is essential; shift work includes days, nights, weekends, and event days.

Qualifications

• SIA CCTV Licence is essential.
• Experience in control room or CCTV preferred.
• Good understanding of fire alarm and safety systems.
• Strong written and verbal communication skills.
• Ability to stay calm in emergencies.

Responsibilities

• Monitor CCTV, alarms, fire and access control systems.
• Respond to alarms, incidents and system alerts.
• Dispatch security or facilities teams when required.
• Coordinate responses to fire alarms, medical incidents, lift entrapments and security events.
• Maintain accurate incident logs and control room records.
• Communicate clearly with on-site teams via radio and phone.
• Support event operations during high-footfall periods.
• Operate life-safety systems and fire panels.
• Carry out isolations and de-isolations per procedures.
• Retrieve CCTV footage and prepare evidence when needed.
• Escalate incidents to supervisors or management as required.
• Ensure all procedures align with company and estate policies.

Skills

CCTV operations

Security monitoring

Emergency response

Communication skills

Right to work in the UK

Education

SIA CCTV Licence

Tools

Monitoring systems

Job description

Olympia is seeking a Security Operations Centre Operator to join the estate's control room, monitoring CCTV, alarms, and access control to ensure safety for visitors, tenants, and staff.

The role requires a calm, professional approach with clear decision-making in fast-moving environments and experience in CCTV or control room operations. SIA CCTV licence is essential; shift work includes days, nights, weekends, and event days.