Contracts Manager - Responsive repairs & Voids

Novus Property Solutions; Yeovil; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Attractive salary & benefits

27 Days Holidays

Company pension scheme up to 7.5%

Company Car or Car Allowance

Discounted Healthcare Scheme

Paid volunteering day per year

Job summary

Novus Property Solutions in Yeovil seeks a Contracts Manager who will oversee a team in delivering responsive repairs and void works. The successful candidate will lead site personnel, manage contracts ensuring they meet deadlines and budgets, and foster community relationships.

This role offers competitive benefits, opportunities for personal growth, and the chance to work in a supportive environment. A full UK driving licence is necessary for travel to various sites.

Qualifications

• Experience in Contracts Management within a social housing environment.
• Knowledge of Responsive repairs and voids.
• Full UK driving licence required.

Responsibilities

• Manage site personnel and resources for contracts.
• Control contract progress to meet budgets and deadlines.
• Ensure contract documentation is accurate and timely.

Skills

Contracts Management

Leadership

Responsive repairs knowledge

Communication

Education

SMSTS or associated NVQ

Job description

Contracts Manager

Location: Yeovil office, covering around Bristol, Dorset, Gloucestershire, Hampshire, Somerset and Wiltshire. Typically working Monday to Friday 39 hours.

As a Contracts Manager for Novus, you will see the impact and improvements your role delivers to customers and the team every day. This varied and challenging role offers you the opportunity to work with and manage a skilled and professional team, a secure environment with long‑term contracts, and the opportunity to grow and learn. With responsibility for successfully leading a small team of Site Managers delivering Responsive repairs and Void works in a Social Housing setting, you will ensure contracts are completed to programme, with zero defects, within budget and with no risk to Health & Safety of their operation team, the client, or the public. The successful candidate will be client‑facing and have extensive knowledge of Responsive repairs and voids within a Social Housing environment, with the team delivering around 65 responsive jobs daily and 12 voids per week.

Along with utilising your Contracts Management skills, you’ll also be looking for ways to add real social value to the communities and customers you work with. Supported by your peers, team, and management to solve problems and trusted to make decisions to grow and develop relationships and revenue.

What’s in it for you?

• Attractive salary & benefits to suit you
• 27 Days Hols & BH – option to buy or sell holidays
• Company pension scheme – up to 7.5%
• Company Car or Car Allowance
• Discounted Healthcare Scheme, high street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more.

Responsibilities

• Manage the selection and formation of site personnel teams (including sub‑contractors) as determined by individual contracts.
• Manage site personnel, work activities and resources to meet the requirements of individual contracts.
• Control individual contract progress, focusing on completion within time frames and budget.
• Ensure all necessary contract documentation and reports are accurate and produced on time.
• Attend monthly client meetings to review performance and future planning of works.
• Assist in the presentation of the contract brief to the client.
• Ensure that WIP is maintained and KPIs are being met, through a good understanding of PPP (Price per property models) and schedules of rates.

Qualifications

As an experienced Contracts Manager you will have experience working within a responsive repairs and void works contract, including both internal and external works, within a social housing environment. Ideally you will hold SMSTS or associated NVQ, but if this has expired we will support you to renew; it is the knowledge and skills that go with the qualification that are essential to us. Our preferred candidate will be experienced, knowledgeable, a self‑starter focused on delivery and able to communicate well with the team to ensure everyday runs smoothly. You will need to hold a full UK driving licence to travel to sites daily along with a DBS check.

Equal Opportunity

We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award‑winning Property Maintenance company in this or another role.