Contracts & Customer Service Admin (Temp to Perm)

Confidential; Eastleigh; Sur place; GBP 24 000 - 29 000; Plein temps

Avantages offerts par ce poste

Competitive salary and benefits пакет

Opportunities for professional growth

Supportive and collaborative work環境

Résumé du poste

Confidential in Eastleigh, Hampshire, is seeking a dedicated Contracts Administrator to join their team. The role focuses on delivering exceptional customer service and meeting contractual obligations with precision and care.

This temporary to permanent position starts as 12 weeks of temping with a view to a permanent contract. The rate is 13.33 per hour (annual salary 26,436.80), working Monday to Friday 8:00am-4:30pm.

Qualifications

• Proficient in Microsoft Office and in-house systems.
• Strong written and oral communication skills.
• Basic numeracy skills.
• Confident and experienced administrator.
• Ability to communicate clearly and concisely.
• Self-motivated and able to drive forward initiatives.
• Develop, establish, and maintain a work priority system.
• Build good working relationships with other departments and third parties.
• Strong problem-solving skills.
• Passionate about learning new skills.

Responsabilités

• Fully support the Project Management Team in a demanding role.
• Ensure high levels of customer service both internally and externally.
• Assist in managing client, customer and contract needs.
• Monitor, review and control individual property requirements.
• Plan and schedule appointments for surveyors.
• Ensure surveys are returned and queries resolved.
• Assist in planning and scheduling appointments for installations.
• Ensure all paperwork is received and logged correctly.
• Raise purchase orders as necessary.
• Assist with property recalls and allocation of engineers.
• Update the business tracker and provide progress reports.
• Assist with KPIs.
• Liaise with clients and customers to address and meet their requirements.
• Deliver continuous improvement in service to achieve customer satisfaction.
• Adapt to the changing demands of the business and support other operations as needed.
• Perform other duties as required.

Connaissances

Microsoft Office

Communication

Numeracy

Administrative experience

Customer service

Self-motivation

Prioritisation

Interdepartmental coordination

Problem solving

Learning new skills

Outils

In-house systems

Description du poste

Confidential in Eastleigh, Hampshire, is seeking a dedicated Contracts Administrator to join their team. The role focuses on delivering exceptional customer service and meeting contractual obligations with precision and care.

This temporary to permanent position starts as 12 weeks of temping with a view to a permanent contract. The rate is 13.33 per hour (annual salary 26,436.80), working Monday to Friday 8:00am-4:30pm.