Contractor Update & Compliance Administrator

Platform Housing Group; Coleshill Heath; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Up to 28 days annual leave

Pension scheme

HealthCashPlan

Learning and Development opportunities

Employee wellbeing and rewards

Job summary

Platform Housing Group is seeking a Contractor Update Administrator to support Locality teams with contractor progress updates and timely service delivery. The role demands strong organisation, accuracy and customer‑facing communication.

It is a full‑time, home‑based position with weekly travel to Worcester or Solihull offices and a fixed-term end date of 30 September 2027. You will proactively contact contractors, track actions in spreadsheets and internal systems, coordinate with multiple

Qualifications

• NVQ in Business Administration or relevant administrative experience.
• Experience in busy office environments with data input and record-keeping.
• Organised, able to prioritise tasks and meet tight deadlines.
• High accuracy and attention to detail; effective information management.
• Strong customer‑facing communication via phone and email.

Responsibilities

• Proactively contact contractors via phone and email to obtain updates on assignment progress.
• Use spreadsheets and internal systems to track progress, actions, documentation, timesheets, compliance, and deadlines.
• Coordinate with contractors, hiring managers, vendors, and internal teams to ensure timely delivery of services.
• Follow up on contract extensions, renewals, and end-of-assignment requirements, escalating delays or risks.
• Maintain accurate records and prepare regular status updates and progress reports for stakeholders.

Skills

Administration

Data entry

Customer communication

Time management

Education

NVQ in Business Administration

Tools

Spreadsheets

Job description

Platform Housing Group is seeking a Contractor Update Administrator to support Locality teams with contractor progress updates and timely service delivery. The role demands strong organisation, accuracy and customer‑facing communication.

It is a full‑time, home‑based position with weekly travel to Worcester or Solihull offices and a fixed-term end date of 30 September 2027. You will proactively contact contractors, track actions in spreadsheets and internal systems, coordinate with multiple