Contract Administrator – Housing & Compliance Coordination

Sureserve; Birmingham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Employee wellbeing programme

Annual leave

Paternity packages

Job summary

Sureserve Compliance Central in the Midlands and East of England seeks a diligent Contract Administrator to join our busy team. This role acts as a conduit between clients, engineers, suppliers and tenants, ensuring accurate data delivery and timely allocation of works.

You will provide administrative support to team leaders and stakeholders, handle high volumes of calls, maintain up-to-date records, and uphold our standards of safety, integrity and great customer service.

Qualifications

• Proven administrative work experience in housing, premises or facilities management.
• Proficient with Microsoft packages, IT systems and databases.
• Excellent organisational abilities and attention to detail.
• Experience handling a high volume of calls.
• Friendly and professional attitude to build good relationships with engineers, tenants and clients.

Responsibilities

• Plan day-to-day works for Engineers and distribute/communicate accordingly.
• Ensure data cascades are accurate and timely.
• Keep up-to-date records using appropriate mediums and ensure they are accessible on time.
• Liaise with other Contracts Administrators and Supervisors.
• Answer calls from Clients and Tenants and provide clear information.

Skills

Customer service

Organisational skills

Microsoft Office

Communication skills

IT systems

Job description

Sureserve Compliance Central in the Midlands and East of England seeks a diligent Contract Administrator to join our busy team. This role acts as a conduit between clients, engineers, suppliers and tenants, ensuring accurate data delivery and timely allocation of works.

You will provide administrative support to team leaders and stakeholders, handle high volumes of calls, maintain up-to-date records, and uphold our standards of safety, integrity and great customer service.