Contracts Administrator — Client & Tenant Support

RGIT Australia; West of England; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Development opportunities

Salary sacrifice

Wellbeing resources

Discount platform

Family leave

Recognition initiatives

Sick pay

Job summary

Cardo Group is seeking a Contracts Administrator for its Bristol team. You will assist the Contracts Manager to ensure smooth day-to-day operations and delivery to clients and tenants. The role offers progression and a salary uplift after probation, with opportunities to develop within a growing maintenance and retrofit provider.

Join a company focused on quality service, resident communication, and efficient project delivery across social housing and public sector clients.

Qualifications

• Previous experience in a customer service role.
• Strong communication and interpersonal skill.
• Highly organised with the ability to prioritise tasks throughout the da
• Confident working with internal systems and client portal
• A team player with a proactive, problem-solving mindset.

Responsibilities

• Logging jobs into our internal system
• Scheduling and communicating appointments with tenants
• Using client portals for updates and communication
• Liaising with clients, operatives, and subcontractor
• Monitoring and responding to emails in a timely manner
• Sending regular reports to client
• Raising purchase orders as require
• Supporting the Contracts Manager with general administrative tasks
• Collaborating effectively within a team environment

Skills

Customer service

Communication

Interpersonal skills

Organization

Client portals

Team player

Problem-solving

Proactive mindset

Tools

Internal systems

Job description

Cardo Group is seeking a Contracts Administrator for its Bristol team. You will assist the Contracts Manager to ensure smooth day-to-day operations and delivery to clients and tenants. The role offers progression and a salary uplift after probation, with opportunities to develop within a growing maintenance and retrofit provider.

Join a company focused on quality service, resident communication, and efficient project delivery across social housing and public sector clients.