Contract Support Administrator

JR United Kingdom; Towcester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Contract Support Administrator to provide essential administrative and operational support to the Facilities Management team. This role is crucial for the smooth execution of FM contracts, involving documentation management, financial processes, and stakeholder communication. The ideal candidate will possess strong PC skills and a solid understanding of maintenance management systems, along with proven experience in a contract support role. Join a dynamic team and contribute to the success of engineering projects while enjoying a range of employee benefits in a supportive work environment.

Benefits

Savings and Discounts Portal

Enhanced Employee Assistance Programme

Cycle to Work Scheme

Employee Referral Bonus

Company-wide Christmas Party

Annual Employee Awards

Long Service Awards

Free Workwear

Qualifications

• Strong PC skills and understanding of maintenance management systems.
• Proven experience in contract support role is essential.

Responsibilities

• Support management of FM contracts and ensure compliance.
• Assist with invoice processing, purchase orders, and budget tracking.

Skills

PC Skills

Communication Skills

Contract Support Experience

Knowledge of PPM and Scheduling

Negotiation Skills

Ability to Work Under Pressure

Education

Experience in Engineering Company

Tools

Computerised Maintenance Management Systems

Job description

Social network you want to login/join with:

Contract Support Administrator, towcester

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Client:

Systems adi Group Ltd

Location:

towcester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Location – Towcester, Northamptonshire

About the Role

As a Contract Support Administrator, you will provide administrative, financial, and operational support to the Facilities Management (FM) team. This role is essential for ensuring the smooth execution of FM contracts. You will be responsible for managing documentation, coordinating workflows, handling financial processes, and communicating with stakeholders. This position is site-based and operates from Monday to Friday.

Specifically, your key responsibilities will include:

• Support the management of FM contracts, ensuring compliance with agreed terms and SLAs.
• Liaise with stakeholders, suppliers, contractors, and internal teams to track service delivery and contractual obligations.
• Assist with invoice processing, purchase orders, and budget tracking.
• Maintain financial records related to FM contracts, ensuring timely payments and cost control.
• Coordinate FM meetings, site visits, and contractor appointments for FM services. Maintain service schedules for planned and reactive maintenance.
• Maintain FM databases and asset management systems (e.g., CAFM, CMMS).
• Generate performance reports on FM activities, contractor performance, and compliance metrics.
• Assist in preparing reports for management reviews and audits.
• Act as a key point of contact for client queries and service requests.
• Be a focal point for site-based helpdesk support.

About you

We would like to hear from you if you have:

• Strong PC skills and a good understanding of computerised maintenance management systems.
• Confidence in communication, with the ability to work independently as part of a busy engineering projects team.
• Proven experience in a previous contract support role is essential.
• Previous experience within an engineering company is essential.
• Excellent knowledge of PPM’s and scheduling reactive works.
• Excellent written and verbal communication skills, along with strong negotiation abilities.
• Capability to work under pressure and meet deadlines.

The Benefits

• The adi Pit Stop – savings and discounts portal with Reward Gateway
• Enhanced Employee assistance programme
• Cycle to work scheme
• Employee referral bonus of £500 for every successful new employee
• Company-wide Christmas party for employees and partners
• Annual employee awards
• Long service awards
• Free workwear

The company

Find out more about adi – https://www.adiltd.co.uk/

Other organisations may call this role a Facilities Scheduler, Facilities Administrator and Scheduler, Contract Support Administrator and Scheduler.

Adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.

So, if you’re seeking your next challenge as a Contract Support Administrator, please apply via the button shown.