Contract Support

NG Bailey Group; Wembley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension

Sick Pay

Private Medical Insurance

Employee Assistance Program

Flexible benefits

Job summary

NG Bailey Group is seeking an experienced Contract Support to provide administrative support to the operational team, ensuring effective and compliant service delivery on our prestigious contract. The role is full-time, Monday to Friday with rotating shifts 07:00-16:00 and 09:00-18:00 and may require attendance at events at Wembley Stadium.

You will work across CAFM systems, track SLAs, and manage purchase orders and contractual docs.

Qualifications

• CAFM experience preferred but not essential
• Ability to prioritise and multi-task under deadlines
• Strong IT skills, especially Word and Excel
• Customer-focused approach under pressure

Responsibilities

• Coordinate NG Bailey Engineers through CAFM for planning and scheduling
• Track and monitor SLAs for reactive and PPM tasks
• Handle finance processes including purchase orders
• Assist in production and upkeep of contractual documentation
• Be flexible to cover events as needed

Skills

CAFM systems knowledge

Prioritisation & multi-tasking

IT literacy (Word & Excel)

Customer service oriented

Job description

Competitive Salary, Overtime, private healthcare and other benefits

NG Bailey are seeking an experienced Contract Support to provide administrative support to the operational team to ensure effective and compliant service delivery on our prestigious contract

This is a full time permanent position working Monday to Friday, the successful applicant must be able to work different shift patterns on a rotation, working 07:00 - 16:00 and 09:00 - 18:00, and availability and willing to work the Events held at Wembley Stadium

Some of the key deliverables in this role will include:

• Coordinate the NGB Engineers through the effective use of the CAFM System in terms of efficient planning and scheduling.
• Track / monitor SLA’s of reactive and PPM tasks.
• Finance – Purchase orders, start to end process
• Assist with the production and up-keep of all contractual documentation.
• Be flexible and available to cover some events

What we’re looking for

An Administrator working to a high standard and fast passed, ideally come from a customer service background. You will have the ability to problem solve, prioritise requests and you must thrive under pressure.

• Experience and knowledge of CAFM systems (Desirable, not essential)
• Ability to prioritise and multi-task to a high level, whilst adhering to strict deadlines
• IT literate in all Microsoft packages especially Word and Excel
• Ability to work in a fast passed environment and keeping a calm presence

We're always evolving our benefits to ensure we're attracting and retaining great people.

• Pension with a leading provider and employer contribution
• Sick Pay
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
• Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes.

Next Steps

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.