Contract Specialist

Moody's Investors Service; Manchester; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Moody's Investors Service in the United Kingdom seeks a contract professional to manage the full contract lifecycle across a dedicated sales portfolio, including drafting, negotiation and execution with internal teams.

The role emphasizes attention to detail, risk assessment and collaboration with Finance, Legal and Billing, while leveraging AI tools to streamline workflows and ensure compliant commercial processes.

Qualifications

• Minimum two years of contract-related experience in procurement, finance, legal, sales support or related business environment
• Strong knowledge of contract drafting, negotiation and execution with compliance to internal policies
• Experience analyzing pricing structures, licensing parameters and contract terms

Responsibilities

• Manage the full contract lifecycle to support business growth, client satisfaction and operational excellence across a dedicated sales portfolio
• End-to-end contract process for new business and renewal opportunities with Sales through strategy, drafting, negotiation and execution
• Participate in pipeline reviews to advise on commercial approaches, identify contractual risks and help accelerate deal closure
• Analyze customer information, licensing requirements, pricing structures and contract terms to support cross-selling, renewals and revenue growth
• Independently draft and negotiate Tier 1 sales agreements in line with internal policies, regulatory requirements and best practices
• Maintain accurate customer and transaction data across CRM and other platforms for consistency throughout the sales cycle
• Review executed contracts for completeness, validate compliance requirements and ensure supporting docs are ready for order processing
• Collaborate with Finance, Legal, Billing and other stakeholders to support complex transactions and modify contracts when required
• Serve as a trusted point of contact for internal and external client inquiries, ensuring timely resolution and high customer satisfaction

Skills

Contract drafting

Negotiation

Policy compliance

AI workflows

MS Office

CRM systems

Contract management systems

Attention to detail

Cross-functional collaboration

Risk identification & mitigation

Education

Undergraduate degree in Finance / Business / Information Systems / Management

Tools

Microsoft Word

Microsoft Outlook

Excel

PowerPoint

Job description

Skills and Competencies

• Minimum two years of contract-related experience in procurement, finance, legal, sales support, or a related business environment with the ability to manage complex agreements and commercial processes
• Strong knowledge of contract drafting, negotiation, and execution practices with the ability to balance client needs and business objectives while maintaining compliance with internal policies
• Exceptional attention to detail with the ability to analyze account information, pricing structures, licensing parameters, and contract terms accurately
• Highly organized with the ability to manage multiple priorities, meet tight deadlines, and perform effectively in a fast-paced environment
• Excellent verbal and written communication skills with the ability to collaborate effectively across Sales, Legal, Finance, Billing, and other stakeholder groups
• Strong problem-solving skills, sound judgment, and the ability to proactively identify risks, resolve issues, and elevate concerns when appropriate
• Advanced proficiency in Microsoft Word, Outlook, Excel, and PowerPoint; experience with customer relationship management platforms and contract management systems is preferred
• Demonstrated proficiency in artificial intelligence concepts, with hands‑on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use

Education

• Undergraduate degree in Finance, Business Administration, Information Systems, Management, or a related field
• Fluency In French is essential for this role, Dutch language skills are desirable

Responsibilities

• Manage the full contract lifecycle to support business growth, client satisfaction, and operational excellence across a dedicated sales portfolio
• Manage the end‑to‑end contract process for new business and renewal opportunities while supporting a dedicated sales team through contract strategy, drafting, negotiation, and execution
• Participate in pipeline review meetings to advise on commercial approaches, identify contractual risks, set expectations, and help accelerate deal closure
• Analyze customer information, licensing requirements, pricing structures, and contract terms to support cross‑selling, renewals, and revenue growth initiatives
• Independently draft and negotiate Tier 1 sales agreements in accordance with internal policies, regulatory requirements, and established best practices
• Maintain accurate customer and transaction information across customer relationship management systems and other business platforms to ensure consistency throughout the sales cycle
• Review executed contracts for completeness, validate compliance requirements, and ensure all supporting documentation is accurate for order processing and downstream activities
• Collaborate with Finance, Legal, Billing, and other stakeholders to support complex transactions, resolve issues, and implement contract modifications when required
• Serve as a trusted point of contact for internal and external client inquiries, ensuring timely resolution and a high level of customer satisfaction

About the Team

Our Operations and Strategy team plays a critical role in enabling commercial success across Moody's Analytics by supporting the contracting, operational, and strategic processes that drive revenue growth and client engagement. The team partners closely with Sales, Legal, Finance, Billing, and other business functions to deliver efficient, compliant, and scalable solutions that enhance the customer experience. By joining the team, you will contribute to a global organization focused on operational excellence, collaboration, innovation, and the responsible adoption of technology, including artificial intelligence, to improve workflows and business outcomes.