Contract Specialist

Moody's; City of Edinburgh; On-site; GBP 60,000 - 85,000; Full time

Job summary

Moody’s Investors Service seeks a contract specialist to manage the full lifecycle of commercial agreements across a dedicated portfolio. You will draft, negotiate, and execute Tier 1 sales contracts while aligning with internal policies and regulatory requirements.

In this role you will collaborate with Sales, Legal, Finance, and Billing to resolve issues, accelerate closures, and ensure accuracy of customer and transaction data in CRM systems. Fluency in English and French is required.

Qualifications

• Minimum two years of contract-related experience in procurement, finance, legal or related business area.
• Ability to manage complex agreements and commercial processes while complying with policies.
• Strong attention to detail when analysing pricing, licensing and contract terms.
• Excellent written and verbal communication across multiple stakeholder groups.
• Experience with AI tools to streamline workflows and awareness of AI risk management.

Responsibilities

• Manage full contract lifecycle to support growth, satisfaction, and operational excellence.
• Lead end-to-end contract process for new business and renewals with sales team support.
• Advise on commercial approaches, identify contractual risks, and accelerate deal closure.
• Analyse customer data, pricing, and licensing to support cross-selling and revenue growth.
• Draft and negotiate Tier 1 sales agreements in line with policies and regulations.
• Maintain accurate customer data across CRM and other platforms.
• Review contracts for completeness and compliance for order processing.
• Collaborate with Finance, Legal, Billing, and stakeholders on complex transactions.
• Serve as a trusted contact for inquiries, ensuring timely resolution.

Skills

Contract experience

Negotiation skills

Attention to detail

Organization

Communication

Problem solving

AI concepts

MS Word

MS Outlook

MS Excel

MS PowerPoint

CRM platforms

Contract management systems

English & French fluency

Education

Undergraduate degree in Finance

Undergraduate degree in Business Administration

Undergraduate degree in Information Systems

Undergraduate degree in Management

Tools

Microsoft Word

Outlook

Excel

PowerPoint

CRM platforms

Contract management systems

Job description

Skills and Competencies

• Minimum two years of contract-related experience in procurement, finance, legal, sales support, or a related business environment with the ability to manage complex agreements and commercial processes
• Strong knowledge of contract drafting, negotiation, and execution practices with the ability to balance client needs and business objectives while maintaining compliance with internal policies
• Exceptional attention to detail with the ability to analyze account information, pricing structures, licensing parameters, and contract terms accurately
• Highly organized with the ability to manage multiple priorities, meet tight deadlines, and perform effectively in a fast-paced environment
• Excellent verbal and written communication skills with the ability to collaborate effectively across Sales, Legal, Finance, Billing, and other stakeholder groups
• Strong problem-solving skills, sound judgment, and the ability to proactively identify risks, resolve issues, and elevate concerns when appropriate
• Advanced proficiency in Microsoft Word, Outlook, Excel, and PowerPoint; experience with customer relationship management platforms and contract management systems is preferred
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use

Education

• Undergraduate degree in Finance, Business Administration, Information Systems, Management, or a related field
• Fluency in both English and French are mandatory for this role. Additional European language skills are advantageous for positions supporting the Europe, Middle East, and Africa region

Responsibilities

• Manage the full contract lifecycle to support business growth, client satisfaction, and operational excellence across a dedicated sales portfolio
• Manage the end-to-end contract process for new business and renewal opportunities while supporting a dedicated sales team through contract strategy, drafting, negotiation, and execution
• Participate in pipeline review meetings to advise on commercial approaches, identify contractual risks, set expectations, and help accelerate deal closure
• Analyze customer information, licensing requirements, pricing structures, and contract terms to support cross-selling, renewals, and revenue growth initiatives
• Independently draft and negotiate Tier 1 sales agreements in accordance with internal policies, regulatory requirements, and established best practices
• Maintain accurate customer and transaction information across customer relationship management systems and other business platforms to ensure consistency throughout the sales cycle
• Review executed contracts for completeness, validate compliance requirements, and ensure all supporting documentation is accurate for order processing and downstream activities
• Collaborate with Finance, Legal, Billing, and other stakeholders to support complex transactions, resolve issues, and implement contract modifications when required
• Serve as a trusted point of contact for internal and external client inquiries, ensuring timely resolution and a high level of customer satisfaction

About the Team

Our Operations and Strategy team plays a critical role in enabling commercial success across Moody’s Analytics by supporting the contracting, operational, and strategic processes that drive revenue growth and client engagement. The team partners closely with Sales, Legal, Finance, Billing, and other business functions to deliver efficient, compliant, and scalable solutions that enhance the customer experience. By joining the team, you will contribute to a global organization focused on operational excellence, collaboration, innovation, and the responsible adoption of technology, including artificial intelligence, to improve workflows and business outcomes.