Contract & Procurement Coordinator

Arcus FM; Redditch; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

4% bonus

25 days annual leave

Pension scheme

Life Assurance

Training sponsorship

Discounts & aid

Job summary

Arcus FM in Redditch is seeking a Contract Support Coordinator to help keep operations moving and service levels met. In this fast-paced role you will raise POs, coordinate suppliers and subcontractors, manage quotations and maintain accurate records across systems.

You will work closely with operational teams, monitor performance, resolve issues quickly and support invoicing and supplier disputes, ensuring value and compliance across the contract.

Qualifications

• Previous administrative experience in a busy operational environment.
• Strong MS Office skills including Excel, Word and PowerPoint.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Excellent attention to detail and accuracy.
• Ability to manage competing priorities and meet deadlines.

Responsibilities

• Raise and manage purchase orders, ensuring correct parts and services sourced at best value and delivered on time.
• Prepare and submit quotations for client approval, ensuring accuracy and contractual compliance.
• Coordinate subcontractors and suppliers to support reactive maintenance and planned works.
• Maintain accurate records across business systems, updating orders, deliveries, costs and work orders promptly.
• Monitor order progress, supplier performance and delivery schedules; resolve issues promptly.
• Support invoice queries and supplier disputes to reduce aged debt and ensure timely payments.
• Collaborate with Supply Chain and Operational teams to improve service performance.
• Maintain supplier and subcontractor documentation and reporting for accuracy and compliance.
• Validate large volumes of data to ensure high quality information.
• Produce reports and management information to support operational and commercial decisions.
• Support KPI and SLA performance through proactive coordination and communication.
• Build strong relationships with colleagues, customers, suppliers and subcontractors.
• Contribute to continuous improvement initiatives and support wider team objectives.

Skills

Organised

Customer service

Communication

Multitasking

Tools

Microsoft Excel

Word

PowerPoint

Databases

Job description

Arcus FM in Redditch is seeking a Contract Support Coordinator to help keep operations moving and service levels met. In this fast-paced role you will raise POs, coordinate suppliers and subcontractors, manage quotations and maintain accurate records across systems.

You will work closely with operational teams, monitor performance, resolve issues quickly and support invoicing and supplier disputes, ensuring value and compliance across the contract.