Contract Operations & Data Coordinator

Mitie Group plc.; Hardingstone; On-site; GBP 24,000 - 36,000; Full time

Job summary

Mitie Group plc. is seeking a Contract Services Administrator to deliver professional administrative support for contract lifecycle management, renewals, and new business.

You will work with the Administration Supervisor to ensure accurate records in Cash4Windows and alignment with SLAs across scheduling, engineering, and finance teams. Key responsibilities include managing contract data, resolving routine queries, producing reports, and driving continuous improvement of processes to ensure a

Qualifications

• Experience in contract administration or customer service is preferred.
• Proficient with MS Office and data management.
• Strong communication and organisational skills essential for multitasking.

Responsibilities

• Manage client communications on contract renewals and updates.
• Support contract lifecycle from initiation to completion, ensuring SLA compliance.
• Maintain accurate documentation and assist with contract costing and data uploads.

Skills

Customer service

Communication

Organisational skills

MS Office

Tools

CASH for Windows

Job description

Mitie Group plc. is seeking a Contract Services Administrator to deliver professional administrative support for contract lifecycle management, renewals, and new business.

You will work with the Administration Supervisor to ensure accurate records in Cash4Windows and alignment with SLAs across scheduling, engineering, and finance teams. Key responsibilities include managing contract data, resolving routine queries, producing reports, and driving continuous improvement of processes to ensure a