Contract Operations & Billing Specialist

CBRE Group, Inc.; Fareham; On-site; GBP 26,000 - 38,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support Associate to assist the Contract Quality Management function by delivering contractual services and ensuring compliance with client requirements.

You will respond to inquiries, manage vendor onboarding, and help drive cost‑saving opportunities while supporting invoicing, margins, and monthly reporting. The role emphasizes accuracy in cost coding, billing processes, and maintaining QHSE documentation.

Qualifications

• Understanding of processes, procedures, systems within own job function.
• Ability to communicate unusual and/or complex content clearly and concisely.
• Proficient with Word, Excel, and Outlook; strong numerical capabilities.

Responsibilities

• Support the delivery of contractual services to ensure requirements are fulfilled.
• Respond to client inquiries and ensure timely, quality service delivery and follow-up.
• Understand the contract scope and ensure all work aligns with it.
• Be a financial and operational systems champion; suggest cost-saving opportunities to maximise savings targets.
• Coordinate and onboard vendors for reactive and planned works; manage subcontractor paperwork.
• Review invoices, ensure cost centre coding accuracy, and coordinate billing; prepare quotations and purchase orders.
• Review and approve maintenance billing invoices and projects per contracts; ensure core outputs are delivered.
• Respond to inquiries on financial reports for Accounts Receivable/Payable and open purchase orders.
• Deliver monthly reporting support for Contract and Business Unit Reviews.
• Assist with HSE compliance; maintain documentation and ensure availability in company systems.
• Gather and analyse data to identify problems; propose improvements to processes.

Skills

Organisational skills

Analytical thinking

Communication

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Contract Support Associate to assist the Contract Quality Management function by delivering contractual services and ensuring compliance with client requirements.

You will respond to inquiries, manage vendor onboarding, and help drive cost‑saving opportunities while supporting invoicing, margins, and monthly reporting. The role emphasizes accuracy in cost coding, billing processes, and maintaining QHSE documentation.