Contract Manager - Birmingham

Compass Group UK & Ireland; Birmingham; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a leading company in the facilities management sector, where you'll manage hard services in a healthcare environment. This role offers the opportunity to lead a dedicated team while ensuring compliance with contractual obligations and delivering exceptional customer service. You'll be responsible for financial management, subcontractor oversight, and maintaining high standards of health and safety. With a commitment to professional development and a supportive work environment, this position is ideal for those looking to advance their career in a dynamic and rewarding setting.

Benefits

Contributory pension scheme

Company Car or Car Allowance

Career development programs

Access to a Digital GP

Exclusive travel discounts

Food shopping discounts

Up to 44% off cinema tickets

Cash rewards on spending

Free wellness classes

Share discounts

Qualifications

• Extensive management experience in facilities management roles.
• Proven success in managing healthcare PFI contracts and complex service contracts.

Responsibilities

• Oversee delivery of hard services at Birmingham Treatment Centre.
• Manage project P&L, budgeting, and financial planning.

Skills

Management experience in FM roles

Healthcare PFI contracts management

Strong IT skills, including MS Office

Health and safety qualifications

Excellent communication skills

Customer-focused approach

Job description

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Job Introduction

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including, but not limited to:

• Contributory pension scheme
• Company Car or Car Allowance
• Career development programs such as Career Pathways and MyLearning
• Access to a Digital GP and wider healthcare benefits for you and your immediate family
• Exclusive travel discounts with TUI, Expedia, Booking.com, and more
• Food shopping discounts at Tesco, Sainsbury's, Morrisons, and others
• Up to 44% off cinema tickets
• Cash rewards on spending, redeemable across various brands
• Free wellness, mindfulness, and exercise classes
• Share discounts and offers with friends and family

What you'll be doing:

Managing the provision of hard services in ambulatory care establishments, ensuring contractual and commercial requirements are met, including contract and business development, staff management, and maintaining sector-leading service standards.

More about the role:

• Facilities Management: Oversee delivery of hard services at Birmingham Treatment Centre PFI Project, including electrical, mechanical, fabric maintenance, specialist subcontractor services, landscaping, asset surveys, and lifecycle management.
• People/Team Management: Support, direct, and manage project staff, including performance management, motivation, and mentoring.
• Financial Management: Responsible for project P&L, budgeting, financial planning, and cost control, ensuring transparency with management accountants.
• Contract Performance Management: Ensure compliance with contractual requirements, maintain records, and identify areas for value improvement through effective management.
• Customer Service: Deliver sector-leading customer service to clients, users, and the public.
• Client and Customer Liaison: Maintain excellent relationships through regular contact and proactive engagement.
• Subcontractor Management: Manage contractors and service providers to ensure contractual, client, and budget compliance.
• Health and Safety: Maintain a safe environment, conduct risk assessments, and ensure statutory compliance.
• Quality & Environmental Management: Monitor quality standards, address non-conformities, and ensure policy adherence.
• Other Duties: Perform additional duties as required by the line manager.

Who you are:

Essential

• Management experience in FM roles, with comprehensive activity knowledge.
• Proven success managing healthcare PFI contracts.
• Experience managing complex service contracts and professional staff.
• Strong IT skills, including MS Office.
• Recognized health and safety qualifications and experience in auditing H&S processes.

Desirable

• Ability to produce clear reports and analyze complex data.
• CPD or professional development plans.
• Experience in healthcare AP/RP disciplines.
• Excellent communication, interpersonal, and influencing skills.
• Strong prioritization, judgment, and organizational skills.
• Customer-focused approach and proactive problem-solving abilities.
• Attention to detail, time management, and adaptability.
• Motivated, autonomous, yet a collaborative team player with high loyalty and commitment.

About Us

As part of Compass, you'll help feed people, fuel progress, and forge connections across approximately 6,000 venues. Join us to advance your career with industry leaders, enjoy competitive pay, excellent perks, and extensive learning opportunities at one of the UK's largest companies.

Job Reference: com/0705/78117001/51944403/SU #PPP.IML

Compass Group UK&I is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunity to grow. We celebrate diversity and aim to make all team members feel valued, empowered, and able to reach their full potential.