Contract Supervisor

Veolia; Northampton; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Free physiotherapy

Discounts on retailers

Health resources

Virtual GP 24/7

Training and development

Financial wellbeing support

Job summary

Veolia in Northampton is seeking a Supervisor to oversee day-to-day operations, manage staffing and resources, and ensure safety and quality standards are met.

You will drive risk & assurance performance, handle enquiries and complaints, and develop your team through ongoing training and development opportunities. The role offers a competitive salary and benefits, including a generous leave allowance and pension participation.

Qualifications

• Relationship management skills required.
• Proven communication skills.
• Strong time management abilities.
• Proficient IT skills.

Responsibilities

• Ensure agreed operational targets on Risk & Assurance; report incidents.
• Handle enquiries and complaints for the service.
• Plan day-to-day operations, staffing and resources.
• Carry out site inspections and monitor permit compliance.
• Ensure work meets quality standards.
• Facilitate visitor and contractor safety; permits to work.
• Lead by example and promote a proactive safety culture.
• Monitor team and site for safe operations.
• Ensure team are trained and monitored to standard.
• Provide feedback on close calls and maintain respectful reporting.
• People management where required.
• Undertake personal development.

Skills

Relationship Management

Effective Communication

Time management

IT skills

Job description

Supervisor

Hours: 40 hours per week

Location: Northampton NN5 5JW

Pay: £36,885.33/year, plus Veolia benefits

What we can offer you;

• 25 days annual leave
• Access to our people's pension scheme.
• Free physiotherapy service.
• Discounts on everything from groceries to well known retailers.
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to.
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household.
• Ongoing training and development opportunities, allowing you to reach your full potential.
• Stream - Employee financial well-being support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.

With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact everyday. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What you'll be doing;

• Ensure agreed operational targets are achieved in respect of Risk & Assurance performance, all accidents, incidents and close calls are reported on our internal system (AVA)
• Deal and manage the enquiries and complaints for the service.
• Plan and deliver day to day operations (staffing levels, resources, closing out events)
• Carrying out site inspections and monitoring for permit compliance
• Ensure completed work meets quality standards
• Facilitate visitor and contractor safety, incl permits to work
• Stop the Job and report any safety issues
• Lead by example and support the wider management team to show, promote and acknowledge positive behaviours and develop a proactive safety culture
• Monitoring team & site to ensure safe operations
• Ensure team are trained and monitored to ensure correct standard of working
• Keep the team engaged by feeding back on close calls and expect respect reports to develop a proactive safety culture
• People management (Where required)
• Undertake personal development to enhance knowledge and skill

What we’re looking for

Essential

• Relationship Management
• Effective Communication skills
• Time management
• IT skills

Desirable

• IOSH Managing Safely

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.