Contract Manager

Keys Group; Milton Keynes; Sur place; GBP 35 000 - 40 000; Plein temps

Résumé du poste

Pertemps Milton Keynes is seeking an experienced Contract Manager - Recruitment for a six-month fixed term contract. You will lead a recruiter team, oversee ~400 temporary workers and ensure top-tier service delivery from our Milton Keynes branch.

The role requires strong leadership, organisation and workforce planning, with flexibility to cover outside core hours and maintain client relationships and performance reporting.

Qualifications

• Experience managing high-volume recruitment contracts.
• Strong people management to lead a recruitment team.
• Exceptional organisational skills and attention to detail.
• Experience in fast-paced, target-driven environments.
• Strong Excel and administrative skills.
• Able to manage multiple priorities and deadlines.
• Proactive, hands-on problem-solving approach.
• Willingness to be available outside core hours when required.
• Thrives under pressure and process-driven.
• Can confidently manage both clients and recruiters.
• Understands high-volume temporary recruitment demands.

Responsabilités

• Lead and develop a team of recruiters servicing a large-volume contract.
• Oversee supply of around 400 temporary workers.
• Conduct daily workforce check-ins and monitor attendance.
• Manage staffing levels to meet client requirements.
• Maintain staffing spreadsheets, reports and workforce plans.
• Liaise with temporary workers regarding attendance and shifts.
• Build strong relationships with key client contacts.
• Manage absence, retention and workforce engagement.
• Resolve operational issues quickly and effectively.
• Drive compliance and keep worker documentation up to date.
• Support staffing and communications outside core hours.

Connaissances

Leadership

People management

Workforce planning

Performance reporting

Client liaison

Attention to detail

Organisational skills

Problem solving

Multi-priority management

Flexibility

Outils

Excel

Description du poste

This six-month fixed term contract as Contract Manager - Recruitment sits within Pertemps Milton Keynes, offering £35,000 to £40,000 annually. The successful applicant oversees roughly 400 temporary workers, directing a recruiter team to maintain outstanding service standards. Core hours run 7:00am until 4:00pm, though flexibility outside these times is essential for operational demands. Strong leadership, organisation and workforce planning abilities are vital, alongside confidence in client liaison and performance reporting. This hands‑on position suits someone skilled at managing volume staffing, resolving issues swiftly and building solid relationships across a branch network.

Pertemps is looking for an experienced and highly organised Contract Manager to lead a large contracts. Managing a workforce of approximately 400 temporary workers, you'll be responsible for ensuring exceptional service delivery while leading a team of recruiters from our Milton Keynes branch.

You will be responsible for:

• Managing and developing a team of recruiters responsible for servicing a large-volume contract.
• Overseeing the supply of circa 400 temporary workers across the operation.
• Conducting daily workforce check-ins and ensuring attendance levels are monitored and managed.
• Managing staffing levels to ensure all client requirements are fulfilled.
• Maintaining accurate staffing spreadsheets, reports and workforce plans.
• Liaising directly with temporary workers regarding attendance, availability, performance and shift requirements.
• Building strong relationships with key client contacts.
• Managing absence, retention and workforce engagement.
• Resolving operational issues quickly and effectively.
• Driving compliance standards and ensuring all worker documentation remains up to date.
• Supporting the team outside of core hours when required to ensure smooth contract delivery. This role requires flexibility. Whilst the position is branch-based and supported by a recruitment team, the Contract Manager is ultimately accountable for contract delivery and will be expected to support staffing requirements, worker communications and operational updates outside of core hours when necessary.

Qualifications and attributes:

• Previous experience managing a high-volume recruitment contract or temporary workforce.
• Strong people management experience with the ability to lead and motivate a recruitment team.
• Exceptional organisational skills and attention to detail.
• Experience working in a fast-paced, target-driven environment.
• Strong Excel and administrative skills.
• Ability to manage multiple priorities and deadlines.
• A proactive, hands‑on approach to problem‑solving.
• Willingness to be available outside of core business hours when operationally required.
• Thrives under pressure
• Is highly organised and process‑driven
• Can confidently manage both clients and recruiters
• Understands the demands of high-volume temporary recruitment
• Takes ownership and accountability
• Goes above and beyond to ensure service excellence
• Understands that large-scale recruitment operations don't always fit into standard office hours

This role would suit an experienced Recruitment Manager, Onsite Manager, Account Manager or Contract Manager who has managed large temporary workforces and enjoys leading from the front.

This is a hands‑on management role that requires strong leadership, excellent organisational skills and the ability to thrive in a fast‑paced environment. Whilst the role's core hours are 7:00am to 4:00pm, the successful candidate must be flexible and available outside of these hours when required to support operational needs, staffing requirements and client demands.