Contract Manager

Compass Group UK & Ireland; London; On-site; GBP 70,000; Full time

Job summary

A leading company in foodservice and facilities management is seeking a Contract Manager to oversee operations at a prestigious government service site in London. The ideal candidate will have a proven track record in leadership, exceptional communication skills, and a strong focus on customer satisfaction. This role offers the opportunity to innovate and drive excellence in service delivery while working within a supportive team environment.

Qualifications

• Proven leadership in managing operational teams, ideally in catering or facilities management.
• Strong commercial acumen with a track record of driving financial performance.
• Exceptional communication skills to manage multiple stakeholders.

Responsibilities

• Manage the full contract lifecycle for catering and cleaning operations.
• Implement innovative solutions to enhance service standards.
• Ensure the contract meets financial targets and operational KPIs.

Skills

Leadership

Commercial Acumen

Communication

Change Management

Customer Focus

Job description

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Salary: £70,000 + Benefits

Are you a dynamic leader with a passion for delivering outstanding service in a high-profile environment? Do you thrive in a fast-paced, results-driven setting? If so, we have an exciting opportunity for you!

Contract Manager – London

Salary: £70,000 + Benefits

Are you a dynamic leader with a passion for delivering outstanding service in a high-profile environment? Do you thrive in a fast-paced, results-driven setting? If so, we have an exciting opportunity for you!

ESS, part of Compass Group UK & Ireland, is seeking an experienced Contract Manager to take charge of our prestigious government service site. This role is your chance to lead a dedicated team in providing exceptional catering and cleaning services to one of the most important sites in the country.

Why Join Us?

At ESS, we don’t just meet expectations – we exceed them. Our teams deliver world-class foodservice and facilities management (FM) solutions, ensuring our clients receive the highest standard of service. In this role, you’ll have the opportunity to innovate, inspire, and drive real change while working within a supportive and collaborative team.

Your Mission

As Contract Manager, You Will

Lead & Develop – Manage the full contract lifecycle, ensuring seamless delivery of catering and cleaning operations.

Drive Excellence – Implement innovative solutions to enhance service standards and customer experience.

Build Strong Relationships – Work closely with key stakeholders, fostering strong client partnerships.

Deliver Results – Ensure the contract meets financial targets and operational KPIs, always striving for continuous improvement.

Champion Health & Safety – Maintain the highest standards, ensuring full compliance with company and statutory requirements.

Inspire & Motivate – Develop, train, and mentor your team to create a high-performing and engaged workforce.

What We’re Looking For

Proven leadership in managing operational teams, ideally in catering, facilities management, or contract services.

Strong commercial acumen, with a track record of driving financial performance.

Exceptional communication skills, with the ability to manage multiple stakeholders.

Experience in change management, driving continuous improvement and innovation.

Customer-focused mindset, ensuring client satisfaction and service excellence.

If you’re a motivated, results-driven leader who thrives in a high-profile, fast-moving environment, we want to hear from you!

Join Us & Make a Difference

At ESS, we are committed to delivering excellence while creating a collaborative and rewarding work environment. This is your chance to play a key role in shaping the future of our government services division.

Apply today and be part of something extraordinary!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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