Contract Manager

U816 Veolia ES (UK) Limited; Billingham; On-site; GBP 40,000 - 66,000; Full time

Benefits offered by this job

Company pension

Retail discounts

Health & wellbeing resources

Volunteer day

Training & development

Financial wellbeing support

Job summary

Veolia ES (UK) Limited in the North East is seeking a proactive health, safety and operational leader to manage client waste operations, focusing on cost efficiency, service quality, and regulatory compliance.

You will develop budgets, maintain customer relationships, conduct audits, and drive environmental improvements across disposal sites, with NEBOSH or IOSH qualifications and strong numeracy and IT skills.

Qualifications

• NEBOSH or IOSH certification required.
• Experience in managing waste operations with compliance focus.
• Strong numeracy and IT skills.
• Organisational and planning abilities.
• Excellent communication and people skills.

Responsibilities

• Manage client waste operations with focus on cost efficiency, customer relations, and compliance with legislation and company procedures.
• Operate, control, monitor and report on budgets within agreed financial parameters to achieve profitability targets.
• Develop and maintain customer relationships while ensuring service delivery meets expectations and commitments.
• Conduct duty of care audits at disposal sites and implement comprehensive audit schedules with summary reporting.
• Ensure full compliance with health and safety regulations, environmental standards, and legal requirements including HSE and Environment Agency standards.
• Evaluate waste streams, identify disposal and recycling routes, and implement cost reduction and environmental improvements.
• Manage operational teams, handle invoicing and debt resolution, and support supervisors with scheduling and administrative tasks.

Skills

NEBOSH or IOSH certification

Numeracy skills

IT skills

Organisational planning

Communication and people skills

Tools

MS Office

Reporting software

Job description

Ready to find the right role for you?

Salary: Competitive Location: North East England When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & reward

What you'll be doing:

• Manage client waste operations with focus on cost efficiency, customer relations, and compliance with legislation and company procedures
• Operate, control, monitor and report on budgets within agreed financial parameters to achieve profitability targets
• Develop and maintain customer relationships while ensuring service delivery meets expectations and company commitments
• Conduct duty of care audits at disposal sites and implement comprehensive audit schedules with summary reporting
• Ensure full compliance with health and safety regulations, environmental standards, and legal requirements including HSE and Environment Agency standards
• Evaluate waste streams, identify disposal and recycling routes, and implement cost reduction and environmental improvements
• Manage operational teams, handle invoicing and debt resolution, and support supervisors with scheduling and administrative tasks

What we're looking for:

• Essential NEBOSH (National Examination Board in Occupational Safety and Health) or definitely IOSH (Institute of Occupational Safety and Health)
• Thorough experience of managing in a waste environment with working knowledge of the waste industry
• Numeracy, analytical and IT skills
• Organisational and planning skills
• Good communication and people skills
• Desirable Operational experience of working within a customer-focused environment
• Ability to write procedures and risk assessments
• Knowledge of COSHH Assessments and environmental management systems
• Project delivery and quotation management capabilities
• Experience with Health & Safety, Environmental and Quality systems

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025.

This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate.

As a proud Disability Confident Employer

we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Ready to see the world as we do?

Who is Veolia? Where other people see waste, our community here at Veolia see opportunity.

We’re determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us. Whether it’s their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too.