Contract Coordinator

TN United Kingdom; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare solutions provider in the UK is seeking a Contract Coordinator to enhance patient flow and coordinate assessments. This pivotal role involves liaising with stakeholders and ensuring high-quality service delivery. Join a diverse team committed to improving lives through exceptional healthcare solutions.

Benefits

Tailored learning and development opportunities

Regular team away days

Discounts on shops, restaurants, and cinemas

Monthly vouchers through rewards program

25 days of annual leave, increasing with service

Free flu vaccinations

Cycle to Work scheme

Life Assurance and Private Medical Insurance

2 paid charity days annually

Qualifications

• Ability to work in a fast-paced environment.
• Strong administrative skills.
• Commitment to personal and professional development.

Responsibilities

• Coordinate assessments and manage stakeholder relationships.
• Identify ways to improve processes and service delivery.
• Progress assessments to outcome and manage expectations.

Skills

Communication

Time Management

Administrative Skills

Flexibility

Adaptability

Job description

Social network you want to login/join with:

Remote (Travel to local office if based in Stoke)

Permanent - 37.5 hours per week

Unlock your potential:

Xyla, part of Acacium Group, is an integrated healthcare solution that improves people’s lives and alleviates the demands of the UK healthcare system. Our services help people avoid hospital stays or accelerate their safe passage through them, with specialist support in their community or homes whenever needed.

We are seeking a Contract Coordinator to join our team. This role is integral to our wider division, coordinating bookings for service user assessments. You will liaise with multiple stakeholders and a variety of internal and external professionals for a given service line aligned with continuing health care assessments. This fast-paced role has a clear focus on delivering operational KPIs in line with service agreements. Your role will be pivotal in improving people’s lives through progressing patient flow and serving as the central liaison point for the service users.

The delivery teams across the Care Assessment area comprise dedicated operational and clinical experts who deliver a highly successful range of assessment services for service users, with the ultimate goal of improving lives.

Everyday you will...

• Act as a central liaison point, coordinating assessments, setting KPIs, managing reports, and maintaining stakeholder relationships, while ensuring efficient project delivery and high-quality service to users and their families.
• Identify ways to improve processes and service delivery.
• Meet and work with service users and their families, often during stressful or uncertain times, requiring sensitivity and empathy.
• Be responsible for progressing assessments to outcome, managing expectations, and maintaining strong relationships with multiple parties throughout the process.

What’s in it for you?

We value exceptional people and offer an exciting workplace with a wide range of benefits, rewards, and career growth opportunities, including:

• Tailored learning and development opportunities, including fully funded qualifications
• Events and incentives, including regular team away days
• Discounts through our Rewards Portal on shops, restaurants, bars, and cinemas
• Monthly vouchers through our rewards and recognition program
• Starting with 25 days of annual leave, increasing with service
• Free flu vaccinations
• Cycle to Work scheme
• Life Assurance, Critical Illness Cover, and Private Medical Insurance
• Optional charity involvement with 2 paid charity days annually

Join us and make a difference!

If you want to be part of a global, market-leading organization committed to the human side of business, look no further. Acacium Group is the UK’s largest healthcare staffing and solutions partner, specializing in healthcare, social care, and life sciences industries. We are a scalable business with strong digital capabilities and a solid financial profile, aiming to be the leading global healthcare solutions partner.

We are powered by the best people and embody our core values: Putting People First, Always by your Side, Driven by Excellence.

Join us and help shape the future of society and improve lives!

To thrive in this role, you should ideally have...

• The ability to work in a fast-paced and multifaceted environment
• Excellent communication and time management skills, with flexibility and adaptability
• Strong administrative skills and a commitment to personal and professional development

Our Inclusion Commitment:

We are passionately committed to being a truly inclusive and diverse company—at the heart of our value of Putting People First. We actively promote an inclusive culture and encourage applications from all backgrounds and communities.