Contract Compliance & Reporting Officer (Money Advice)

Confidential; Birmingham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave

Contributory pension

Flexible working

Gym access

Onsite parking

Wellbeing activities

Training & development

Community impact

Job summary

Birmingham Settlement, based in Birmingham, seeks a Contract Compliance Officer to support its Money Advice Service. The role focuses on administrative tasks, data collation, and service reporting for contracted services with MaPS and Birmingham City Council.

The post reports to the Money Advice Service Manager and involves occasional reception duties. You will join a long-established charity whose Money Advice Team addresses debt, welfare benefits, and financial literacy training to empower

Qualifications

• Experience handling administrative duties and data reporting.
• Experience receiving and making calls to clients.
• Support Money Advice Team reporting duties.

Responsibilities

• Undertake administrative duties to collate data and support the production of service reporting for the funded Money Advice Services, including information for Birmingham City Council and MaPS.
• Work with the Money Advice Service Manager and Debt & Welfare Benefit Advisors to provide administrative support, including receiving and making calls to clients.
• Occasionally assist with reception duties as required.

Skills

Administrative experience

Data collection

Customer communication

Reception duties

Job description

Birmingham Settlement, based in Birmingham, seeks a Contract Compliance Officer to support its Money Advice Service. The role focuses on administrative tasks, data collation, and service reporting for contracted services with MaPS and Birmingham City Council.

The post reports to the Money Advice Service Manager and involves occasional reception duties. You will join a long-established charity whose Money Advice Team addresses debt, welfare benefits, and financial literacy training to empower