Contract Administrator: Scheduling & Service Delivery

Sureserve Group; Liverpool; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension

Life Assurance

Family leave

Benefits hub

Virtual GP

EAP

Bike2Work

EV Car Scheme

Career growth

Job summary

Sureserve Group in Liverpool is seeking a proactive administrator to support contract administration and scheduling within our energy services team. This on-site role involves coordinating appointments, logging updates, and ensuring work is carried out on time while delivering excellent customer service.

You’ll work Monday to Friday, 08:00–17:00, 40 hours per week, with a starting salary of £27,976 per annum.

Qualifications

• Experience in contract administration, scheduling or customer service within a similar administrative role.

Responsibilities

• Schedule and coordinate engineering activities, track progress and ensure completion within agreed timescales.
• Maintain accurate records and schedules, confirm availability and update requirements as needed.
• Provide excellent customer service, resolve issues promptly and keep customers informed throughout their journey.

Skills

Contract administration

Scheduling

Customer service

Job description

Sureserve Group in Liverpool is seeking a proactive administrator to support contract administration and scheduling within our energy services team. This on-site role involves coordinating appointments, logging updates, and ensuring work is carried out on time while delivering excellent customer service.

You’ll work Monday to Friday, 08:00–17:00, 40 hours per week, with a starting salary of £27,976 per annum.