Contract Administrator - Scheduling & Customer Care (Leeds)

Sureserve; Leeds; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Contributory pension

Life assurance

Maternity/paternity leave

Sureserve Benefits Hub

Virtual GP

EAP

Bike2Work

EV Car Scheme

Career development

Job summary

Sureserve is seeking a proactive administrator to schedule and coordinate engineering activities, liaising with customers and field teams to ensure planned and responsive works are delivered on time and to high standards.

You will manage changing priorities, maintain accurate records, and provide excellent customer service, playing a key role in maintaining the quality of service our clients expect.

Qualifications

• Experience in contract administration, scheduling, customer service or similar administrative role.
• Within the gas, energy, repairs, maintenance or wider service delivery sector is desirable.
• Strong communication, organisational skills and ability to manage multiple priorities.

Responsibilities

• Schedule and coordinate engineering activities and track progress.
• Manage changing priorities and update records and schedules as requirements change.
• Provide excellent customer service and resolve issues quickly.

Skills

Contract administration

Scheduling

Customer service

Communication

Organisation

Job description

Sureserve is seeking a proactive administrator to schedule and coordinate engineering activities, liaising with customers and field teams to ensure planned and responsive works are delivered on time and to high standards.

You will manage changing priorities, maintain accurate records, and provide excellent customer service, playing a key role in maintaining the quality of service our clients expect.