Contract Administrator

Service Care; Sevenoaks; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

Service Care Solutions are recruiting for a Contract Administrator to join the Property Team in Sevenoaks, Kent on a fixed-term maternity cover contract.

You will support planned maintenance programmes, coordinate works with residents and contractors, and maintain records, with hybrid working 2 days per week in the office.

The role is 37 hours per week with a salary of £29,903 per annum.

Qualifications

• Previous administration experience, ideally within social housing, property maintenance or repairs.

Responsibilities

• Provide administrative support for planned maintenance programmes, including kitchens, bathrooms, doors, windows and servicing contracts.
• Raise and process works orders, completions, payments and inspection requests.
• Liaise with tenants, contractors and internal teams to coordinate works and resolve queries.
• Monitor contract performance, maintain accurate records and provide regular progress updates.
• Assist with tracking KPIs, budgets and programme delivery.
• Maintain property management systems, ensuring information is accurate and up to date.
• Support the management of contract documentation, compliance records and certification.
• Respond to telephone and written enquiries, providing excellent customer service.
• Assist the wider Property Team with general administration and reporting.

Skills

Administration

Social housing

Organisational skills

Customer service

Communication

Contract coordination

Tools

Microsoft Office

Database systems

Housing management systems

Job description

Contract Administrator - Property Sevenoaks, Kent | £29,903 per annum | Fixed Term Contract (Up to 9 Months) | 37 Hours per Week | Hybrid Working Service Care Solutions are currently recruiting for a Contract Administrator to join a housing provider's Property Team on a fixed-term contract covering maternity leave. This is an excellent opportunity for an organised and customer-focused administrator to support the delivery of planned maintenance and property improvement programmes across social housing properties. You will work closely with the Contract Officer and Senior Contract Manager, providing administrative support, coordinating works and communicating with residents and contractors.

Key Responsibilities

• Provide administrative support for planned maintenance programmes, including kitchens, bathrooms, doors, windows and servicing contracts.
• Raise and process works orders, completions, payments and inspection requests.
• Liaise with tenants, contractors and internal teams to coordinate works and resolve queries.
• Monitor contract performance, maintain accurate records and provide regular progress updates.
• Assist with tracking KPIs, budgets and programme delivery.
• Maintain property management systems, ensuring information is accurate and up to date.
• Support the management of contract documentation, compliance records and certification.
• Respond to telephone and written enquiries, providing excellent customer service.
• Assist the wider Property Team with general administration and reporting.

Requirements

• Previous administration experience, ideally within social housing, property maintenance, repairs or construction.
• Experience coordinating contractors, maintenance works or service delivery would be advantageous.
• Excellent organisational skills with the ability to manage competing priorities.
• Strong communication and customer service skills, particularly when dealing with residents.
• Good IT skills, including Microsoft Office and database systems.
• Ability to maintain accurate records and work to deadlines.
• Experience using housing management or repairs systems would be beneficial.

Contract Details

• Salary: £29,903 per annum
• Contract: Fixed Term, Maternity Cover (Up to 9 Months)
• Hours: 37 hours per week
• Working Pattern: Monday to Friday
• Location: Sevenoaks, Kent
• Hybrid Working: Approximately 2 days per week in the office