Contract Administrator

Veolia; Newbridge; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Veolia benefits

Pension scheme

Healthcare access

Job summary

Veolia Newbridge is seeking a Contract Controller to support the delivery of operational contracts through administrative, financial and customer-focused activities. You will work with operational teams, customers and internal stakeholders to ensure data accuracy, process compliance and smooth service delivery.

The role involves 40 hours per week, with occasional work at Veolia Seafield and Veolia Dunfermline; salary is £27,000 per annum plus Veolia benefits.

Qualifications

• Experience in administrative, operational support or customer-focused roles.
• Strong records management and data accuracy capabilities.
• Ability to communicate with diverse stakeholders and meet deadlines.

Responsibilities

• Support delivery of key operational contracts with accurate admin, financial and customer support.
• Assist with fleet management and related financial reports.
• Be a primary point of contact for customers and internal teams to resolve queries.
• Manage contract information, systems and documentation to ensure data accuracy and compliance.
• Produce reports, analyse information and identify process improvements.
• Create purchase orders, process invoices and assist with contract controls.
• Assist with end-of-month reporting and coordinate activities with operations.

Skills

Organisational skills

Attention to detail

Communication skills

Analytical skills

Problem solving

MS Excel

Proactive approach

Tools

Excel

Job description

Salary: £27,000 per annum plus Veolia benefits

Hours: 40 hours per week

Location: based at Veolia Newbridge, with occasional working at Veolia Seafield & Veolia Dunfermline

About the Role

As a Contract Controller, you will play a key role in supporting the successful delivery of operational contracts by providing administrative, financial and customer support activities. Working closely with operational teams, customers and internal stakeholders, you will help ensure services are delivered efficiently, data is accurate and business processes run smoothly. This is an excellent opportunity to develop your skills within a growing and evolving Contract Controls function.

What you'll be doing:

• Supporting the delivery of key operational contracts by providing accurate administrative, financial and customer support activities.


• Assisting with fleet management and related financial reports


• Acting as a key point of contact for customers, operational teams and internal stakeholders, ensuring queries are resolved efficiently and professionally.


• Managing contract-related information, systems and documentation to ensure data accuracy, compliance and effective service delivery.


• Producing reports, analysing information and identifying opportunities to improve processes, efficiency and customer outcomes.


• Creating purchase orders, receiving invoices and assisting with financial administration and contract controls activities in line with business requirements.


• Assisting with and creating end of month reports.


• Working closely with operational teams to coordinate activities, monitor performance and support the successful delivery of services.


• Contributing to continuous improvement initiatives by identifying opportunities to simplify processes and enhance ways of working.


• Building effective relationships across the business to support operational performance and customer satisfaction.

What we’re looking for:

• Experience working in an administrative, operational support, contract support or customer-focused environment.


• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.


• Excellent attention to detail and a commitment to maintaining accurate records and data.


• Strong communication skills with the confidence to work with a variety of stakeholders.


• Good analytical and problem-solving skills, with the ability to identify issues and propose solutions.


• Experience using Microsoft Office applications, particularly Excel.


• A proactive approach with the willingness to learn and continuously improve processes.


• Experience of working with business systems, financial processes or contract administration would be advantageous.


• Ability to pass DBS check

What we can offer you:

• 25 days of annual leave plus bank holidays


• Access to our company pension scheme


• Free physiotherapy and 24/7 GP service


• Discounts on everything from groceries to well known retailers


• Access to a range of resources to support your physical, mental, and financial health


• Ongoing training and development opportunities, allowing you to reach your full potential

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.