Continuous Improvement Leader – Warehouse & Refurb

Bike Club; Rainham; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Holidays – 25 days + bank holidays

Private medical insurance

Salary sacrifice pension scheme

Parental leave – enhanced maternity/pq

Bike subscription – £30 on Bike Club

Sustainability impact – B Corp Company

Job summary

Bike Club in Rainham, London, seeks a Continuous Improvement Manager to drive lean upgrades across warehouse, refurbishment and fulfilment. This hands-on role places you on the floor to reduce waste, improve throughput and scale a circular bike operation as we expand across Europe.

Ideal candidates blend analytical problem-solving with strong collaboration and a bias to action, capable of guiding kaizen and value-stream work from intake to delivery.

Qualifications

• Gemba mindset and hands-on warehouse floor presence.
• Structured, analytical problem solving with data to decide.
• Strong communication and collaboration with stakeholders.
• Pragmatic, organised and action-biased in a fast-moving scale-up.
• Relevant degree in industrial engineering, logistics, or similar.
• Exposure to operations via internships or early-career roles.
• Interest in lean / continuous improvement; Lean Six Sigma bonus.
• Comfort with systems (WMS/ERP/Salesforce); SQL/BI a plus.
• Fluent English; German a strong plus.
• Interest or experience in circular economy and refurbishment.

Responsibilities

• Drive the continuous improvement roadmap across intake, refurbishment, dispatch, and returns — set priorities, run the program, and report progress to leadership
• Map value streams end-to-end and identify bottlenecks, waste, and rework
• Run kaizen workshops, A3 problem-solving, and root-cause analyses with teams
• Define, track, and improve KPIs (cycle time, throughput, on-time dispatch, returns)
• Roll out standard work, 5S, visual management, and pull-based flow
• Spend significant time on the floor observing, coaching, and validating improvements
• Lead capacity and layout planning as we scale: workstation design and flow
• Collaborate with last-mile providers to reduce delays and returns leakage
• Build data/reporting backbone to manage operations by fact (Excel, WMS, BI tools)
• Coach team leads in lean thinking and build improvement capability

Skills

Lean thinking

Data analysis

Warehouse ops

WMS ERP Salesforce

SQL/BI tooling

English fluent

Kaizen / value stream

Cross-functional

Communication

Degree: industrial eng

Education

Industrial engineering / logistics / supply chain / business engineering

Tools

WMS

ERP

Salesforce

Excel

BI tools

Job description

Bike Club in Rainham, London, seeks a Continuous Improvement Manager to drive lean upgrades across warehouse, refurbishment and fulfilment. This hands-on role places you on the floor to reduce waste, improve throughput and scale a circular bike operation as we expand across Europe.

Ideal candidates blend analytical problem-solving with strong collaboration and a bias to action, capable of guiding kaizen and value-stream work from intake to delivery.