Content Operations & Production Lead

Oliver Agency; Greater London; On-site; GBP 46,000 - 63,000; Full time

Job summary

OLIVER, based in Arese, Milan, is hiring a Content Operations & Production Manager to support the local Content & Production function for a leading consumer packaged goods manufacturer.

You will manage day-to-day content and production operations across TVC, digital, print, eCommerce, and shopper marketing, translating media plans and audience insights into clear content requirements, efficient workflows, and high-quality delivery.

Qualifications

• Solid experience in production management and content execution.
• Ability to translate media plans and audience insights into production requirements.
• Strong briefing, project management, vendor management, and stakeholder communications skills.

Responsibilities

• Manage content order forms and production requests, ensuring clear, purposeful alignment with strategy.
• Review content briefs for requirements, formats, timelines, budgets, media placement, and objectives.
• Analyze media plans and performance data to identify content opportunities and gaps.
• Maintain asset matrices to ensure correct content for each channel and placement.
• Escalate unclear or conflicting requests when guidance is needed.
• Serve as primary operations contact for assigned projects, communicating progress and risks.
• Coordinate internal teams, clients, and vendors to resolve bottlenecks and deliver efficiently.
• Guide marketers through production workflows and BOS tooling usage.
• Support briefing frameworks with content-at-scale partner leads.
• Provide vendor capability, cost, and timeline insights for planning.

Skills

Production management

Vendor management

Stakeholder communications

Project management

Content planning

Briefing

Job description

OLIVER, based in Arese, Milan, is hiring a Content Operations & Production Manager to support the local Content & Production function for a leading consumer packaged goods manufacturer.

You will manage day-to-day content and production operations across TVC, digital, print, eCommerce, and shopper marketing, translating media plans and audience insights into clear content requirements, efficient workflows, and high-quality delivery.