Content Manager

Hogarth Worldwide Ltd; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Content Manager to oversee content management for a prestigious technology client. This role involves moderating and publishing high-profile web and marketing assets, requiring collaboration across global teams. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional attention to detail and strong organizational skills. With a hybrid working model, this position offers flexibility while maintaining a focus on delivering quality content. Join a diverse and inclusive team committed to fostering an engaging workplace where your contributions truly matter.

Qualifications

• Experience managing content for a global audience using CMS.
• Exceptional attention to detail and ability to work under tight deadlines.

Responsibilities

• Manage daily content tasks for various platforms, ensuring quality and consistency.
• Collaborate with design and project management teams for successful content delivery.

Skills

Detail-oriented

Organisational skills

Multitasking

Analytical skills

Problem-solving

Communication skills

Tools

Adobe Experience Manager (AEM)

Wrike

Content Management Systems

Job description

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for an average of 4 days per week for most people. Please speak to the Talent Acquisition team to find out more information.

What does a Content Manager do at Hogarth?

Working with a prestigious technology client, the Content Manager will moderate internal content and publish for high-profile and fast-turnaround web, in-store and marketing assets. This role will focus on regional and global content, working closely with other Hogarth hubs in various countries. This collaboration will be critical to success. Core responsibilities of a Content Manager include day-to-day content management tasks, cross-functional collaboration across the organisation, supporting projects and initiatives from the content management perspective, and maintaining full knowledge of an ever-evolving set of tools and processes. Candidates should also have experience in following and implementing a set of community guidelines and policies. Candidates must be detail-oriented, comfortable working in an open plan studio, organised, undaunted by tight deadlines and have a keen eye for image quality.

Key Responsibilities

• Manage day-to-day content management tasks, both regionally and globally, for various different platforms.
• Review all materials delivered for publishing and implementing all publishing protocols.
• Understanding and contributing to ever-evolving workflows to ensure flawless delivery.
• Liaising with Project Management & Design teams to ensure consistency and quality across materials, with an eye on continuous improvement and increased efficiency.
• Flagging any concerns or issues experienced with the format in which work is received, so that feedback can be given and processes consistently adhered to.
• Supporting final publication of content within clients' proprietary CMS.
• Maintaining thorough knowledge and understanding of the client brand guidelines and expectations, keeping up to date with any changes as these evolve.
• Ensure a thorough comprehension of client’s platform guidelines, and review and evaluate content accordingly.
• Escalating complex cases or content that requires further review to senior moderators or other departments.

Reporting lines:

This role reports to the Senior Content Manager based in London.

Requirements

• Experience working with a content management system, and managing content for a global audience.
• Experience working in client services, or production agencies.
• An exceptional eye for detail with the ability to work at pace while maintaining absolute focus (and in an open plan environment) are essential to success.
• Highly detail-oriented, organised, and ability to handle ambiguity.
• Experience with Adobe Experience Manager (AEM) or other similar content management systems.
• Experience with Wrike or other project management tools to track workload and progress.
• Ability to multitask and prioritise work.
• Ability to work under tight deadlines.
• Ability to clearly document and troubleshoot errors.
• Ability to pick up new responsibilities quickly.
• Analytical mind and problem-solving aptitude.
• Proactive with good communication skills both verbal and written.

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability.