Content Designer (Govt Gateway)

CBSbutler Holdings Limited trading as CBSbutler; Shrewsbury; Hybrid; GBP 68,000 - 91,000; Full time

Job summary

CBSbutler Holdings Limited trading as CBSbutler is seeking an experienced Content Designer to support the Government Gateway programme, delivering clear, user-focused digital content from complex policy material.

The role requires SC clearance and offers a hybrid working arrangement in the UK. You will collaborate with multidisciplinary teams to ensure content is accurate, accessible and fit for purpose while translating government information into plain language for users.

Qualifications

• Content Design / UX Content experience.
• Content management and content architecture knowledge.
• Evidence-based design principles.
• User research and usability testing experience.
• Agile or iterative delivery experience.
• Ability to translate complex information into simple, accessible language.
• Experience working with multidisciplinary teams and senior stakeholders.

Responsibilities

• Create and edit clear, accessible online content from complex policy and technical information.
• Put user needs at the heart of content decisions using user research, analytics and usability testing.
• Work closely with User Researchers, Interaction Designers, Product Managers and delivery teams.
• Engage with policy teams and subject matter experts to ensure content is accurate and fit for purpose.
• Contribute to content management and content architecture.
• Use evidence and insight to inform design decisions.
• Work iteratively within an Agile environment, continually testing and improving content.

Skills

Content design / UX content

Content management

Evidence-based design

User research

Agile / iterative delivery

Plain language writing

Stakeholder collaboration

Job description

Job title: Content Designer - Government Gateway

Rate: £430 per day

Contract: 6-months rolling

Location: Telford / Hybrid

SC security clearance is required for this role

We're looking for an experienced Content Designer to support the Government Gateway programme, working across key areas including SCP, EACD/RATE and the Fraud Prevention Centre. This is a great opportunity for a Content Designer who can take complex policy, processes and "government-speak" and turn it into clear, accessible and genuinely user-focused digital content.

Responsibilities:

• Create and edit clear, accessible online content from complex policy and technical information
• Put user needs at the heart of content decisions, using user research, analytics and usability testing
• Work closely with User Researchers, Interaction Designers, Product Managers and multidisciplinary delivery teams
• Engage with policy teams and subject matter experts to ensure content is accurate, consistent and fit for purpose
• Contribute to content management and content architecture
• Use evidence and insight to inform design decisions
• Work iteratively within an Agile environment, continually testing and improving content

Required Experience:

• Content Design / UX Content
• Content management and architecture
• Evidence-based design
• User research and usability testing
• Agile / iterative delivery
• Translating complex information into simple, accessible language
• Working with multidisciplinary teams and senior stakeholders

If you're a SC Cleared Content Designer who enjoys simplifying complexity and creating digital content around real user needs, this could be a great next contract