Content Designer (Govt Gateway)

CBSbutler Ltd.; Shrewsbury; Hybrid; GBP 48,000 - 79,000; Full time

Job summary

CBSbutler Ltd is recruiting for an experienced Content Designer to support the Government Gateway programme. You will translate complex policy and technical information into clear, accessible digital content and work across SCP, EACD/RATE and the Fraud Prevention Centre.

This is a great opportunity for a Content Designer who can turn complex policy into user-focused content. This contract role requires SC clearance and offers a day rate of £430, with Hybrid working in Telford.

Qualifications

• Content design / UX content knowledge required.
• Content management and content architecture experience.
• Evidence-based design approach and methodologies.
• User research and usability testing experience.
• Agile / iterative delivery mindset.
• Ability to translate complex information into simple language.
• Experience working with multidisciplinary teams and senior stakeholders.

Responsibilities

• Create and edit clear, accessible online content from complex policy and technical information.
• Put user needs at the heart of content decisions using research, analytics and usability testing.
• Work with User Researchers, Interaction Designers, Product Managers and delivery teams.
• Collaborate with policy teams and subject matter experts for accuracy and consistency.
• Contribute to content management and content architecture.
• Use evidence and insight to inform design decisions.
• Work iteratively within an Agile environment, continually testing and improving content.

Skills

Content Design / UX Content

Content management

Evidence-based design

User research

Agile / iterative delivery

Translating complex information

Cross-functional collaboration

Job description

Job title: Content Designer - Government Gateway

Rate: £430 per day

Contract: 6-months rolling

Location: Telford / Hybrid

SC security clearance is required for this role

We're looking for an experienced Content Designer to support the Government Gateway programme, working across key areas including SCP, EACD/RATE and the Fraud Prevention Centre. This is a great opportunity for a Content Designer who can take complex policy, processes and "government-speak" and turn it into clear, accessible and genuinely user-focused digital content.

Responsibilities:

• Create and edit clear, accessible online content from complex policy and technical information
• Put user needs at the heart of content decisions, using user research, analytics and usability testing
• Work closely with User Researchers, Interaction Designers, Product Managers and multidisciplinary delivery teams
• Engage with policy teams and subject matter experts to ensure content is accurate, consistent and fit for purpose
• Contribute to content management and content architecture
• Use evidence and insight to inform design decisions
• Work iteratively within an Agile environment, continually testing and improving content

Required Experience:

• Content Design / UX Content
• Content management and architecture
• Evidence-based design
• User research and usability testing
• Agile / iterative delivery
• Translating complex information into simple, accessible language
• Working with multidisciplinary teams and senior stakeholders

If you're a SC Cleared Content Designer who enjoys simplifying complexity and creating digital content around real user needs, this could be a great next contract.