Content and Digital Engagement Officer

St Nicholas Hospice Care; Bury St Edmunds; On-site; GBP 26,000 - 36,000; Full time

Job summary

St Nicholas Hospice Care is seeking a Content and Digital Engagement Officer to tell stories and engage our community across digital channels. You’ll lead organic social media, produce photography and video content, and develop content plans to support fundraising, volunteering, recruitment, retail and awareness of our services.

You’ll work with colleagues, volunteers, supporters, patients and families, capturing stories with empathy and care and turning them into engaging content that helps

Qualifications

• Experience creating content for social media and digital channels.
• Experience managing organisational social media accounts.
• Strong photography and video-production skills.
• Excellent written, visual and verbal communication skills.
• Experience planning and scheduling content.
• Proficiency with Canva and Adobe Creative Suite.

Responsibilities

• Lead day-to-day delivery of our organic social media activity.
• Create engaging photography, video, written and visual content.
• Develop content plans and support campaigns across fundraising, volunteering, recruitment, retail and awareness.

Skills

Social media content creation

Social media management

Photography

Video production

Written communication

Content planning

Canva

Adobe Creative Suite

Job description

Are you a creative storyteller with a passion for digital engagement and creating content that makes a difference?, At St Nicholas Hospice Care, we're looking for a Content and Digital Engagement Officer to help us tell our stories, connect with our community and bring the work of the Hospice to life across our digital channels. Working as part of our Marketing and Communications team, you'll lead the day-to-day delivery of our organic social media activity and create engaging photography, video, written and visual content. You'll develop content plans, identify opportunities for great stories and support campaigns across fundraising, volunteering, recruitment, retail and awareness of our services. This is a varied, creative role where you'll work with colleagues, volunteers, supporters, patients and families to capture stories and develop content that encourages people to engage with and support the Hospice. Given the nature of our work, you'll also need the sensitivity and judgement to communicate stories relating to dying, death, grief and serious illness with empathy and care. Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

• Experience creating content for social media and digital channels
• Experience managing organisational social media accounts
• Strong photography and video-production skills
• Excellent written, visual and verbal communication skills
• Experience planning and scheduling content
• Confidence using content creation and design software such as Canva and Adobe Creative Suite
• Creativity, initiative and the ability to manage multiple priorities. Every role at St Nicholas Hospice Care contributes to supporting people facing dying, death and grief. In return, you'll join a welcoming, values-led organisation where you'll play an important role in supporting our people and strengthening our workplace culture.

If you're passionate about digital storytelling and want to use your creativity to make a meaningful difference in your local community, we'd love to hear from you.