Content and Digital Engagement Officer

St Nicholas Hospice; Bury St Edmunds; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

25 days leave (pro rata for part time)

Pension scheme

Blue Light Card

Social events

Job summary

St Nicholas Hospice Care is seeking a Content and Digital Engagement Officer to tell our stories and connect with the community across digital channels. You will lead daily organic social media activity, creating photography, video, and written content that aligns with campaigns across fundraising, volunteering, recruitment, retail and service awareness.

We value empathy and narrative sensitivity when communicating about dying, death and grief.

Qualifications

• Experience creating content for social media and digital channels.
• Experience managing organisational social media accounts.
• Strong photography and video-production skills.
• Excellent written, visual and verbal communication skills.
• Experience planning and scheduling content.
• Proficiency with Canva and Adobe Creative Suite.

Responsibilities

• Lead the day-to-day delivery of our organic social media activity.
• Create engaging photography, video, written and visual content.
• Develop content plans and identify storytelling opportunities.
• Support campaigns across fundraising, volunteering, recruitment, retail and awareness of our services.
• Communicate stories relating to dying, death, grief and serious illness with empathy.

Skills

Social media content creation

Social media management

Photography

Video production

Written communication

Content planning & scheduling

Canva

Adobe Creative Suite

Tools

Canva

Adobe Creative Suite

Job description

Call our 24/7 advice line for health care professionals and families if you need support with symptom management and end of life care - 01284 766133.

If you have used our Hospice's services, please consider taking some time to inform us of your experience.

Are you a creative storyteller with a passion for digital engagement and creating content that makes a difference?

At St Nicholas Hospice Care, we’re looking for a Content and Digital Engagement Officer to help us tell our stories, connect with our community and bring the work of the Hospice to life across our digital channels.

Working as part of our Marketing and Communications team, you’ll lead the day-to-day delivery of our organic social media activity and create engaging photography, video, written and visual content. You’ll develop content plans, identify opportunities for great stories and support campaigns across fundraising, volunteering, recruitment, retail and awareness of our services.

This is a varied, creative role where you’ll work with colleagues, volunteers, supporters, patients and families to capture stories and develop content that encourages people to engage with and support the Hospice. Given the nature of our work, you’ll also need the sensitivity and judgement to communicate stories relating to dying, death, grief and serious illness with empathy and care.

We’re looking for someone who has:

• Experience creating content for social media and digital channels
• Experience managing organisational social media accounts
• Strong photography and video-production skills
• Excellent written, visual and verbal communication skills
• Experience planning and scheduling content
• Confidence using content creation and design software such as Canva and Adobe Creative Suite
• Creativity, initiative and the ability to manage multiple priorities.

Every role at St Nicholas Hospice Care contributes to supporting people facing dying, death and grief. In return, you’ll join a welcoming, values-led organisation where you’ll play an important role in supporting our people and strengthening our workplace culture.

If you’re passionate about digital storytelling and want to use your creativity to make a meaningful difference in your local community, we’d love to hear from you.

Working for us:

As an employee you will receive the following benefits:

• 25 days annual leave increasing to 29 with service (pro rata for part time employees)
• Access to a group pension plan or continuation of NHS Pension (subject to criteria)
• Access to Blue Light Card scheme
• Social events (such as photography group, quiz nights, picnics and more)

For further information, please contact Aaron Bridgeforth, Head of Marketing and Communications, at [e-mail]

We look forward to hearing from you!

For further information, please contact Aaron Bridgeforth, Head of Marketing and Communications, at [e-mail]