Contact Centre Agent

Lloyd Recruitment - Epsom; Redhill; On-site; GBP 17,000 - 21,000; Full time

Job summary

Lloyd Recruitment - Epsom is assisting an established Redhill business to recruit a Customer Service Advisor on a temporary basis. The role pays £13.50 per hour and runs Monday to Friday, 9am–5pm.

Based in Redhill, the position involves handling inquiries via phone, email and live chat, delivering professional support and ensuring accurate records, with a collaborative approach to customer experience.

Responsibilities

• Manage customer enquiries across phone, email, and live chat
• Provide clear, professional support and resolve issues promptly
• Keep customer records accurate and up to date
• Work closely with colleagues to ensure a smooth customer experience

Job description

Customer Service Advisor

£13.50 per hour | Monday - Friday, 9am - 5pm | 3 month temporary contract initially

Looking to take the next step in your customer service career?

We're working with an established business in Redhill, that is expanding it's team and looking for a Customer Service Advisor to join them on a temporary basis.

The Role

• Manage customer enquiries across phone, email, and live chat
• Provide clear, professional support and resolve issues promptly
• Keep customer records accurate and up to date
• Work closely with colleagues to ensure a smooth customer experience

About You

• Confident communicator with strong problem-solving abilities
• Positive, proactive, and customer-focused mindset
• Comfortable working in a busy, fast-paced setting
• Previous customer service experience is helpful but not required

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.