Conferences & Events Hospitality Associate

Lancaster University; Bailrigg; On-site; GBP 21,000 - 26,000; Full time

Job summary

Lancaster University is seeking a frontline hospitality team member to deliver high-quality service for meetings, conferences and events at Bailrigg campus. The role requires flexibility across days, evenings and weekends, with no prior experience required and a strong emphasis on reliability and teamwork.

Join a dynamic team supporting events year-round, including large-scale conferences, and contribute to a welcoming, family-friendly workplace across university venues.

Qualifications

• Strong customer service ethos and ability to deliver high service standards
• Team player with collaborative approach
• Able to adapt to changing working demands
• Attention to detail and ability to follow instructions
• Flexibility to work on a rota including evenings and weekends
• Able to undertake physical lifting and manual tasks
• Proven reliability and responsibility

Responsibilities

• Deliver hospitality services for university meetings, conferences and events across Campus
• Work in high-pressure environments while maintaining a consistent standard of service
• Support events of varying sizes, including larger conferences up to 800 attendees
• Operate across multiple venues with flexible scheduling
• Collaborate with colleagues to ensure smooth event delivery

Skills

Customer service

Team player

Flexibility

Attention to detail

Evenings and weekends

Physical lifting

Reliability

Job description

Lancaster University is seeking a frontline hospitality team member to deliver high-quality service for meetings, conferences and events at Bailrigg campus. The role requires flexibility across days, evenings and weekends, with no prior experience required and a strong emphasis on reliability and teamwork.

Join a dynamic team supporting events year-round, including large-scale conferences, and contribute to a welcoming, family-friendly workplace across university venues.