Hospitality Manager

Restaurant Associates UK; Hinxton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

20 days annual leave

Free staff meals

Free staff parking

Access to training and development

On-site F&B discounts

Job summary

A leading hospitality provider in Hinxton is seeking a Hospitality Manager to oversee the smooth operation of events and conferences. This role requires exceptional customer service skills, previous leadership experience, and an ability to maintain high service standards. The candidate will act as a crucial link between teams to ensure successful delivery of services. The position offers a full-time contract with competitive hourly pay and various employee benefits. Join a dynamic team committed to excellence in hospitality.

Qualifications

• Previous leadership or supervisory experience in hospitality or catering.
• Excellent communication and organisational skills required.
• Adaptable and ready to embrace new challenges.

Responsibilities

• Ensure smooth running and delivery of events and conferences.
• Act as a vital link between front-house teams and senior managers.
• Assist with staff training and development.

Skills

Exceptional customer service

Leadership experience

Excellent communication skills

Organizational skills

Team management

Job description

Hospitality Manager

Location: Hinxton Hall Conference Centre

Salary: £15.85 per hour, 37.5 hours per week (plus paid overtime)

Contract: Full‑Time, alternate shift pattern (07:00 – 15:30 & 12:30 – 23:00 approx.), 5 out of 7 days per week

As the Hospitality Manager you will be responsible for ensuring the smooth running and delivery of the events, conferences and functions that take place on site. You will be an ideal fit if you have experience of running large‑scale conferences and functions and are comfortable running the floor of the event. It is key that service standards remain high throughout, and it is your responsibility to ensure this.

What Can We Offer You

• A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
• 20 days annual leave (excluding bank holidays and national holiday days)
• Free staff meals while on site.
• Free staff parking while at work.
• Access to Compass Group company perks & benefits.
• Perks for Works discounts and promotions
• Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
• On‑site F&B discounts.

Responsibilities

• Delivery of the various conferences, events and functions that take place on site.
• Act as a vital link between the front‑of‑house teams and senior managers on site, to ensure high‑quality service delivery.
• Assist with staff training and development.
• Take ownership of key administration and paperwork tasks related to the event you are leading.
• Step in as the main point of contact during the Manager’s absence.
• Uphold and represent the Compass Group UK&I brand professionally at all times.

The Ideal Candidate

• Someone passionate about delivering exceptional customer service.
• Previous leadership or supervisory experience in a similar hospitality or catering role.
• Excellent communication and organisational skills.
• A positive, can‑do attitude with a drive to develop and lead others.
• Experience in managing and motivating teams.
• Adaptable and ready to embrace new challenges.

About Us

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high‑quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. We pride ourselves in being an inclusive, diverse, fun, and dynamic place to work, with opportunities to collaborate with a wide range of teams and a commitment to putting our people first.

Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability‑led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.

Job Reference: com/0501/41077001/52709889/R/SU #RA Venues