Impactful Education Services Manager, Faculty Operations

Lancaster University; Lancashire; On-site; GBP 49,000 - 57,000; Full time

Job summary

Lancaster University invites applications for a full-time Faculty Education Services Manager based at Bailrigg, Lancaster. The role is fixed-term until July 2027, and you will lead a professional services team to support six Academic Departments in delivering high-quality education services and an excellent student experience.

The role requires strong leadership, relationship-building, and a collaborative approach across the University, with a focus on operational delivery, staff development and

Qualifications

• Experience leading professional services teams in higher education.
• Ability to oversee Student and Education Services and deliver high-quality education services.

Responsibilities

• Directly manage a team of professional colleagues.
• Provide leadership for teams across six Academic Departments to deliver high-quality education services and student experience.
• Collaborate with academic leadership and professional services colleagues across the University.
• Lead change and improvement initiatives to enhance service quality and impact.

Skills

Leadership

Higher Education

Change Management

Job description

Lancaster University invites applications for a full-time Faculty Education Services Manager based at Bailrigg, Lancaster. The role is fixed-term until July 2027, and you will lead a professional services team to support six Academic Departments in delivering high-quality education services and an excellent student experience.

The role requires strong leadership, relationship-building, and a collaborative approach across the University, with a focus on operational delivery, staff development and