Conference & Events Team Member - York

Rbh Hospitality Management; York and North Yorkshire; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Discounted hotel room rates

Free meals on duty

Life Insurance

Employee Assistance Programme

Flexible working arrangements

Wagestream salary access

30% F&B discount at RBH hotels

Job summary

The Milner York, part of RBH Hospitality Management, seeks friendly hospitality professionals to deliver memorable guest experiences at events and weddings in York. You will welcome guests, serve food and beverages, and supports teams across bar and kitchen to ensure smooth operations.

Role requires evenings/weekends, summer wedding coverage, and a flexible, proactive approach to guest satisfaction in a fast-paced environment.

Qualifications

• Previous food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication with guests and colleagues.
• Friendly, professional approach to guest interactions.
• Keen eye for detail, especially in order accuracy and presentation.
• Team-focused and ready to jump in to keep service flowing.
• Must be able to work evenings and weekends; available for summer weddings/events.

Responsibilities

• Welcome delegates/guests with a warm smile and attentive service.
• Run events, ensuring special requests are noted and fulfilled.
• Serve food and drinks with care, maintaining high presentation and timing.
• Set up, clean, and reset event areas, keeping spaces inviting and organized.
• Prepare and serve beverages, including basic barista duties and non-alcoholic drinks.
• Maintain stock of meeting rooms and event spaces; assist with inventory.
• Uphold hygiene and health and safety standards, ensuring a spotless workspace.
• Collaborate with kitchen and bar teams to deliver seamless service.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Flexible

Job description

• + Welcome delegates/guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• + Run events, ensuring special requests are noted and fulfilled.
• + Serve food and drinks with care, keeping presentation standards high and timing smooth.
• + Set up, clean, and reset event areas, maintaining an inviting and well-organised space.
• + Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
• + Keep the meeting rooms and event spaces stocked by assisting with inventory and restocking supplies.
• + Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• + Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.

• + Must be able to work evenings and weekends
• + Must be able to work over the summer to cover weddings and various events
• + Must be flexible
• + A friendly, professional approach with a passion for creating positive guest experiences.
• + Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• + Clear communication skills to interact confidently with guests and colleagues.
• + A keen eye for detail, especially in order accuracy and food presentation.
• + Team-focused, ready to jump in and support others to keep service flowing.
• + Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey..., The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty, saving you over 1000 per year

And much, much more!