Conference & Events Team Member

Harri; Winchester; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Health club membership

Staff discounts

Family & friends discounts

Training support

Learning & development

Employee Assistance Program

Refer a friend

Free parking

More benefits

Job summary

Harri is seeking enthusiastic hospitality staff to deliver exceptional guest experiences at Norton Park Hotel, Spa & Manor House, a 4*, 165-bedroom property near Winchester. You will work across Food & Beverage areas, keeping pricing and promotions up to date to maximise sales.

This role offers flexibility, full-time hours, and opportunities to grow with The QHotels Collection, including training support and staff discounts.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational abilities.
• Ability to work under pressure.

Responsibilities

• Station in Food & Beverage areas to ensure guest satisfaction and promote pricing/promotions.

Skills

Guest service

Customer care

Time management

Work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program - Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Curious to find out more?

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.